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Case Studies
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Data
Data Engineering
Payer
Enterprise Data Platform Implementation for Leading Payer
Mar 17th, 2023The Emids customer is a leading payer—with nearly 47 million members operating across the commercial, Medicare, and Medicaid markets—focusing on whole-person health for improving outcomes. The customer had developed and acquired applications across their business, primarily leveraged for internal use with a few external clients. They saw a market opportunity to commercialize these apps for […]
Case Studies
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Low-Code
Payer
Humana’s Low-Code Partnership Approach to Rapid Digital Innovation
Jul 15th, 2022In an era of rapid digital healthcare innovation, Humana, the third largest health insurance company in the U.S. faced several challenges within its digital channels unit to rapidly bring new solutions to market. It was laden with complex architecture, which meant IT had to tread carefully, given the importance of safeguarding personal health information for […]
Case Studies
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Data Engineering
Life Sciences
Medtronic Seamlessly Integrates Nerve Monitoring System Data with Backend EHR
Jun 30th, 2022Medtronic is the largest maker of surgical equipment in the world. One of its offerings is a nerve integrity monitoring (NIM) system to help surgeons avoid accidents that can impede or even end nerve function for patients during surgery. With its existing product, operating room staff copied reports from the NIM to the EHR using […]
Case Studies
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Design-Led Engineering
Payer
Experience Design of a Direct-to-Consumer Care Portal
May 11th, 2022Emids worked with a top Fortune 500 payer organization, which aims to empower their over 100m members to live healthier lives. The organization wanted to complement its care advisors with a high touch, digital concierge experience for families experiencing complex care needs regardless of their health plans. The objective was to free up space for […]
Case Studies
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Design-Led Engineering
Digital Front Door Solution for a Rapid Access Addiction Medicine Clinic
Apr 14th, 2022One of Canada’s foremost mental health care facilities approached Emids for support to improve the lives of those living with mental-health illness and addiction. The pandemic restricted in-person access to medical care for those dealing with drug and alcohol related addictions, exacerbating their plight. The rate of opioid-related overdoses also rose significantly in the months […]
Case Studies
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Design-Led Engineering
Taking a Design-Led Approach to a Provider Portal Experience
Jan 10th, 2022Availity, a benefits and claims management platform, facilitates over 4 billion clinical, administrative and financial transactions annually for their payer & provider network. Facing market pressure from customers and competitors, Availity wanted to take a blue sky approach and reimagine their provider portal to reduce the overhead that resulted in calls to support. They turned […]