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Case Studies

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Low-Code

Payer

Humana’s Low-Code Partnership Approach to Rapid Digital Innovation

Jul 15th, 2022

In an era of rapid digital healthcare innovation, Humana, the third largest health insurance company in the U.S. faced several challenges within its digital channels unit to rapidly bring new solutions to market. It was laden with complex architecture, which meant IT had to tread carefully, given the importance of safeguarding personal health information for […]

Case Studies

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Data Engineering

Life Sciences

Medtronic Seamlessly Integrates Nerve Monitoring System Data with Backend EHR

Jun 30th, 2022

Medtronic is the largest maker of surgical equipment in the world. One of its offerings is a nerve integrity monitoring (NIM) system to help surgeons avoid accidents that can impede or even end nerve function for patients during surgery.  With its existing product, operating room staff copied reports from the NIM to the EHR using […]

Case Studies

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Design-Led Engineering

Payer

Experience Design of a Direct-to-Consumer Care Portal

May 11th, 2022

Emids worked with a top Fortune 500 payer organization, which aims to empower their over 100m members to live healthier lives. The organization wanted to complement its care advisors with a high touch, digital concierge experience for families experiencing complex care needs regardless of their health plans. The objective was to free up space for […]

Case Studies

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Design-Led Engineering

Digital Front Door Solution for a Rapid Access Addiction Medicine Clinic

Apr 14th, 2022

One of Canada’s foremost mental health care facilities approached Emids for support to improve the lives of those living with mental-health illness and addiction.  The pandemic restricted in-person access to medical care for those dealing with drug and alcohol related addictions, exacerbating their plight. The rate of opioid-related overdoses also rose significantly in the months […]

Case Studies

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Design-Led Engineering

Taking a Design-Led Approach to a Provider Portal Experience

Jan 10th, 2022

Availity, a benefits and claims management platform, facilitates over 4 billion clinical, administrative and financial transactions annually for their payer & provider network. Facing market pressure from customers and competitors, Availity wanted to take a blue sky approach and reimagine their provider portal to reduce the overhead that resulted in calls to support. They turned […]

Case Studies

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Insights

Compliance with CMS Interoperability & Patient Access Final Rule

Aug 19th, 2021

In just 10 months, emids helped this not-for-profit 501c3 health maintenance organization meet the Patient Access API & Provider Directory API deadline of the CMS mandate.

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