Privacy Policy

Effective Date: September 10, 2023

Specialist Resources Global Inc. d/b/a Emids Technologies and our affiliates and subsidiaries, including, but not limited to, Emids Technologies UK PVT Ltd and Emids Technologies Pvt Ltd. (“Emids” “we,” “us,” or “our”) is committed to protecting your privacy.  This Privacy Policy describes how we collect, use, disclose and otherwise process the information we collect about you.  

For the purposes of the EU General Data Protection Regulation (“GDPR”), Emids Technologies UK PVT Ltd (“Emids UK”) is a Data Processor with respect to the Personal Information (e.g., patients’ data) that Emids UK processes on behalf of its customers through our products and services.  We are not responsible for the data privacy practices of our customers, which may differ from ours.  If you have any questions about our customers’ data privacy practices, please contact them directly. 

Emids UK is a Data Controller with respect to the Personal Information of: (1) individuals who visit, use, or interact with the Sites; and (2) business contacts who represent Emids UK’s current and prospective customers, vendors, and partners (collectively, “GDPR Data Subjects”).   From time to time, we will supplement this Privacy Policy with additional information about our privacy practices related to a particular activity Emids undertakes. 

When We Collect Information 

We may collect the following information about you when you: 

What Information We Collect  

We may collect the following information about you (collectively, “Personal Information”):

Legal Basis for Processing 

We at emids process personal data if we have a lawful basis. Our lawful basis is as follows: 

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact information provided in the “Contact Information” section below. 

How We Use Your Information

The table below describes the purposes for which we collect and use your information under this Privacy Policy.  The table also describes our legal basis for processing the personal data of GDPR Data Subjects (as defined above).

Categories of Personal Information Purpose of Processing Legal Basis for Processing
Contact information Respond to you when you contact us Legitimate Interests

 

Performance of a contact with you

Contact information Send you messages about special offers and products and services that may be of interest to you Legitimate Interests

 

 

Contact information Send you updates about the products and services you are using, information about orders you place with us, and customer service communications Legitimate Interests

 

Performance of a contact with you

Contact information; financial information; comments, questions, and complaints; site usage information; other information you choose to provide Provide you with our products and services in accordance with our agreements with you Legitimate Interests

 

Performance of a contact with you

Site usage information; contact information; comments, questions, and complaints; other information you choose to provide Generate internal reports and conduct analytics about your use of the Sites, our products, and services that allows us to improve your user experience Legitimate Interests

 

Job application information Evaluate your candidacy for a position at emids Legitimate Interests

 

Consent

Site usage information Serve you advertisements when you visit the Sites Legitimate Interests

 

 

Contact information; other information you choose to provide Conduct surveys and publish survey results Legitimate Interests

 

Consent (depending on your jurisdiction)

All categories Ensure legal compliance and exercise our legal rights, such as enforcing our agreements with you Legitimate Interests

 

Compliance with a legal obligation, such as if we are required to disclose information pursuant to regulatory or labor law requirements

All categories Protect you other users of our Sites, products, and services and third parties Legitimate Interests
All categories Protect our rights and property Legitimate Interests
Site usage information Ensure the security of the Sites Legitimate Interests
All categories Carry out certain internal functions, such as information management, account processing, client services, or other data collection relevant to our business Legitimate Interests
All categories Enable our third-party service providers to provide us with support and other services Legitimate Interests

 

Performance of a contract with you

All categories Investigate and help prevent potentially unlawful activity or activities that threaten the integrity of our products, services, and the Sites Legitimate Interests
All categories Protect and defend our rights or property or the rights or property of others, as required by courts or administrative agencies Legitimate Interests
All categories Facilitate a financing, sale, merger, or reorganization of our business or assets Legitimate Interests

How We Share the Information We Collect

We may share your Personal Information with the following parties:

Cookies and Other Technologies

We may use cookies, tracking pixels/web beacons and or other technologies to receive and store certain types of information about your use of the Sites. “Cookies” are pieces of information that may be placed on your computer, tablet, or device for the purpose of facilitating and enhancing your communication and interaction with the Sites.

If we use cookies or other tracking technologies, they may fall within the following categories:

These technologies help us better understand user behavior, tell us which parts of our Product people have visited, and facilitate and measure the effectiveness of advertisements and web searches. To the extent that Internet Protocol (IP) addresses or similar identifiers are considered Personal Information by local law, we also treat these identifiers as Personal Information. Similarly, to the extent that non-Personal Information is combined with Personal Information, we treat the combined information as Personal Information for the purposes of this Privacy Policy. 

We also use cookies and other technologies to remember Personal Information when you use our Product, online services, and applications. Our goal in these cases is to make your experience more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit our site. 

Generally, you may stop or restrict the placement of any cookies on your computer by adjusting your web browser preferences, but please note that this may impact your ability to use the Sites. 

For more details about how we use these technologies, please see our Cookie Policy.

Our Policy Towards Children 

Our Services are not directed to children under 16. If you are under the age of 16, you are not permitted to use the Sites and Services or to disclose Personal data. We do not knowingly collect personal information from children under 16. If we learn that we have collected the personal information of a child under 16 unknowingly, please contact us using the details in the ‘Contact information’ section of this notice to ask us to delete the personal data.   

International Data Transfers

We are committed to complying with this Privacy Policy and data protection laws, including those outside of the United States, that apply to our collection and use of your Personal Information. We are primarily located in the United States, and we recognize that the laws in the United States may be different and, in some cases, not as protective as the laws in other countries, including those located in the European Economic Area (“EEA”). By providing us with your Personal Information and using our Sites, you acknowledge that your Personal Information may be transferred and processed in the United States.  

If you are located in the EEA and would like to know more about how we protect the Personal Information that we transfer from the EEA, you can contact us using the information in the “Contact emids” section at the end of this Privacy Notice. 

Security of Personal Information 

The security of your information is important to us. We have implemented reasonable technical, physical and administrative security measures intended to protect your Personal Information from unauthorized access, disclosure, alteration or destruction.  Our Sites and Services use commercial efforts to maintain safeguards for the protection of your Personal Information. 

Examples of security measures include physical access controls, HTTPS, restricted access to data, monitoring for threats and vulnerabilities, etc. 

Please keep in mind, however, that no data transmitted over the Internet is 100% secure and any information disclosed online can potentially be collected and used by persons other than the intended recipient.  Accordingly, we cannot guarantee or warrant the security of any information you transmit using the Site. 

Retention of Personal Information 

We keep your Personal Information for as long as needed to fulfill the particular purpose for which it was collected. We may also retain your records if legally required or to fulfill our legitimate interests, including, but not limited to, defending emids against a legal claim. We take reasonable steps to delete or permanently de-identify your Personal Data that is no longer needed. 

Right to Opt Out of Marketing

To opt-out of receiving marketing from us, please click the unsubscribe link at the bottom of a marketing email or let us know by reaching us at the contact information below.  Please note that even if we stop all marketing communications, you may still receive administrative, legal, and other important communications from us.

Your Rights based on Jurisdiction 

For EEA (“European Economic Area”) Users: 

If you are a GDPR Data Subject, you have the following rights: 

Information Commissioner’s Office: 

c/o CaseWork, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF 

If you wish to exercise your rights listed above, please contact us using the information in the “Contact emids” section below. We will respond to your written request without unreasonable delay and in accordance with any deadlines imposed by law. Unless we notify you at the time of your request, we will not charge you any fee in connection with the exercise of your rights. 

For California Users:  

California residents have a legal right to request organizations to tell them how their Personal Information has been shared, if at all, with third parties for the third parties’ direct marketing purposes. To make such a request, please reach us at the contact information listed below. This request may be made no more than once per calendar year, and we reserve our right not to respond to requests submitted other than to the email or mailing addresses specified below. 

Do Not Track

Certain web browsers and other devices you may use to access the Sites may permit you to submit your preference that you do not wish to be “tracked” online. We do not currently commit to responding to “do not track” requests, in part, because no common industry standard for “do not track” has been adopted by industry groups, technology companies, or regulators. We will make efforts to monitor developments around Do Not Track browser technology and the implementation of a standard.

The Sites may contain links to websites not affiliated with emids.  Your use of an external website or any informational content found on an external website is subject to and governed by the privacy policies, terms, and conditions of that website.  Further, we are not responsible for the privacy practices of any external websites.

Changes to the Privacy Policy 

We may modify or update this Privacy Policy from time to time. If we make any revisions that materially change the ways in which we process your Personal Information, we will notify you of these changes before applying them to that Personal Information.

Contact Emids 

If you have questions or concerns regarding the way in which we use your personal information, please contact us at privacy@emids.com.

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to make a complaint to the data protection authority of your country of residence.