Our Latest Insights

Top 3 Healthcare Data Challenges from Industry Leaders

Thanks to the digital economy, data is now the new gold. In the healthcare and life sciences industries, data is improving the lives of patients and making it efficient for providers to deliver care in novel ways. A deluge of data, however, comes with its own set of challenges. To get a better understanding of […]

Medtronic Seamlessly Integrates Nerve Monitoring System Data with Backend EHR

Medtronic is the largest maker of surgical equipment in the world. One of its offerings is a nerve integrity monitoring (NIM) system to help surgeons avoid accidents that can impede or even end nerve function for patients during surgery.  With its existing product, operating room staff copied reports from the NIM to the EHR using […]

Healthcare’s Next Frontier: Care Powered by Augmented and Virtual Reality

Augmented and virtual reality (AR & VR) have potential to transform the way healthcare is delivered while simultaneously improving the consumer and provider experience. Adoption of this technology has been high in industries like gaming, entertainment and retail—leading to a new age of interactive consumer experiences. Industries like healthcare, education and real estate are now […]

The Emids DNA

Our recent rebranding initiative was a well-timed opportunity to set a renewed vision for our future by unlocking our true DNA. At such an inflection point, we took time to revisit our mission and values to ensure they aligned with our vision for the future. We are truth seekers, advancing the future of health through […]

How Healthcare Organizations Can Keep Consumers Engaged In The Digital Age

The pandemic has made healthcare virtual out of necessity. The success of healthcare companies lies in how they interact with digitally-savvy patients and consumers. The pandemic has changed every facet of our lives and healthcare is no exception. While the healthcare industry was already tackling changes prior to the pandemic, the last two years have […]

Experience Design of a Direct-to-Consumer Care Portal

Emids worked with a top Fortune 500 payer organization, which aims to empower their over 100m members to live healthier lives. The organization wanted to complement its care advisors with a high touch, digital concierge experience for families experiencing complex care needs regardless of their health plans. The objective was to free up space for […]

The Health at Home Transformation: Delivering Care in a Space of Trust

The last two years were marked by fear, isolation and economic challenges brought on by the COVID-19 pandemic. But it was through these challenges we developed a need to interact with each other remotely. In the healthcare ecosystem, we’ve seen a shift in how consumers engaged with their care providers—often through the use of technology […]

Digital Front Door Solution for a Rapid Access Addiction Medicine Clinic

Challenge One of Canada’s leading mental health care facilities was facing significant difficulties in delivering necessary care to their patients with mental-health illness and addiction during the COVID-19 pandemic. With the limitations imposed by the pandemic, in-person access to medical care was restricted, and the opioid-overdose rate surged. To continue providing quality care, the facility […]

Designing a Digital Maturity Strategy with a Value-Based Mindset

The Next Era of Emids

For the last 23 years, Emids has been built on innovation and the relentless pursuit of excellence. We have experienced incredible growth, with more than 3,300 associates and a footprint in six countries on four continents. Our customers span the healthcare ecosystem, including providers, payers, life science companies and technology firms. As a result of […]

Taking a Design-Led Approach to a Provider Portal Experience

Availity, a benefits and claims management platform, facilitates over 4 billion clinical, administrative and financial transactions annually for their payer & provider network. Facing market pressure from customers and competitors, Availity wanted to take a blue sky approach and reimagine their provider portal to reduce the overhead that resulted in calls to support. They turned […]

Healthcare’s Growing Momentum: 4 Trends to Watch in 2022

Discover which key healthcare trends emerged in the past year and our predictions for 2022.