Insights Videos

Launch Pad: We’re Really Just Getting Started with Consumer Experience Design


Drew Schiller

CEO, Validic

Nov 12, 2021

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    The urgency of COVID-19 proved that the notoriously slow healthcare industry can swiftly remodel outdated ways of working to usher in change. We’re just getting started meeting the digital consumer’s needs and expectations for usability, connectivity, hyper-personalization, contextualization and integration.