Chatbots bring the right mix of automation and human interaction In today’s experience economy, consumers expect to be delighted. According to Becker’s Hospital Review, seventy-eight percent of the more tech-savvy…
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We live in a world where computer time is eclipsing face-time. Where technology, tools and regulations that were supposed to make us more efficient at times seem to bog us…
I recently attended the 2018 Information Management Symposium in Birmingham, hosted by Blue Cross Blue Shield of Alabama. The purpose of this event was to provide Plan business and technical representatives an opportunity to network and exchange best practices and innovations…
National Health IT (NHIT) Week was last week, Oct. 8-12. This annual nationwide awareness week, sponsored by HIMSS, focuses on catalyzing actionable change within the U.S. health system through the…
A room full of movers and shakers in healthcare gathered in mid-September in Brentwood, Tenn. to discuss the current state of clinical research and life sciences trends and topics. This…
“The only thing that is constant is change.” Heraclitus A confluence of disruptive forces is signaling a tectonic shift in the healthcare landscape– liquidity of data, expectations of a digital,…
For all industries – including healthcare, building the Digital Enterprise (Industry 4.0) is by far the most important strategic imperative since the advent of the Internet. Neither Y2K nor ICD-10…
The life sciences industry descended on Boston for the global Drug Information Association (DIA) annual meeting recently, and as a partner to clinical research organizations (CROs) and CRO vendors, emids…
IT and software organizations began adopting the Agile method more than a decade ago in order to deliver releases in quick succession. DevOps came along soon after, narrowing the gap…
I recently returned from the 2018 AHIP conference in San Diego, and found it to be an invigorating experience, with participants discussing some of the biggest challenges and opportunities in…
How the right data governance model can help healthcare organizations meet the demands of digital transformation By Randy Thomas, FHIMSS Senior Director, Value-based Consulting Value-based care. Population health management. Digital…
The Digital momentum globally (Industry 4.0), and my conversations with clients regarding their Digital plans, have brought me to an interesting observation: the similarities between the Digital executive’s journey and…
