Payers: Is Your Data Ready for AI?

AI adoption is accelerating across the healthcare payer ecosystem—from claims and prior auth to member engagement and risk scoring. But while the promise of AI is clear, most payer organizations remain far from ready. In this report, we uncover insights from 50+ senior Data and AI leaders across leading payer organizations, revealing deep challenges in data quality, governance, and alignment. The findings expose a critical readiness gap—and a clear path forward.