Emids, a proven leader in technology-led transformation and digital engineering within the healthcare and life sciences industry, has been recognized as a Major Contender this year in Everest Group’s PEAK Matrix® for Healthcare Provider Digital Services.

As a Major Contender, Emids has been described as client centric, offering domain expertise, and being flexible, according to clients. Clients also appreciate the quick responsiveness and accommodative nature of Emids.

Historically, healthcare providers have been mired by the legacy IT estate, and regulations that have had the unfortunate consequence of incentivizing them to maintain the status quo.

However, that is not an option anymore, particularly as healthcare providers scramble to meet the needs of a world disrupted by the COVID-19 pandemic. Healthcare providers are now being forced to jump on the digital bandwagon to meet the demands faced by the healthcare ecosystem to battle this disruption.

To support enterprises on their digital journeys, service providers are ramping up capabilities through healthcare-specific partnerships and acquisitions. This, in turn, is driving the need for research and market intelligence on demand and supply trends in healthcare provider digital services.

Everest Group’s healthcare information technology services (ITS) program gauges the capabilities of Emids so customers can see the value Emids offers in the healthcare provider digital services space.

“Emids offers domain-focused solutions and services towards addressing specific digital needs of customers, such as virtual engagement/telehealth, and patient engagement. It also invested in strategic acquisitions of service providers Macadamian, CDR, and Quovantis to augment its healthcare solution offerings, which led to its positioning as a Major Contender in Everest Group’s Healthcare Provider Digital Services PEAK Matrix® Assessment 2023,” he added.

The PEAK Matrix® is a framework that helps Emids customers better understand the company’s market success & impact measured by the market adoption, portfolio mix, and value delivered. It also shows customers Emids’ scope of services offered, and sheds light on its vision.

Emids’ recognition as a Major Contender by Everest Group illustrates the domain expertise and value it offers customers who are seeking support in their digital journeys in this era of disruption.

Download the full Everest Group report and see how Emids’ capabilities align with your business needs in today’s healthcare market.

Download the Assessment

NASHVILLE, Tenn.—Emids, a proven leader in technology-led transformation and digital engineering, within the healthcare and life sciences industry, has been ranked Best in KLAS 2023 for IT Consulting Services in the payer space. 

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care.  A Best in KLAS award signifies to the healthcare IT industry a commitment, and partnership that only top tier vendors provide.  All rankings are the direct result of client feedback, based on actual service value received, over the prior year. 

“Our partners’ evaluation of Emids’ performance has led to this award, and we thank them for their participation, our recognition, and valued partnerships,” Ragan added. 

Based on input from industry partners, Emids received an ‘A’ grade for its loyalty to the customer experience. Loyalty in the context of this report involves customers who would buy again from Emids, their overall satisfaction with Emids and whether they would recommend the organization to others. 

“The decision to go with [Emids] came down to the breadth of resources that they offered for things like business transformation. [Emids] had better technical expertise than other firms we looked at,” said one executive involved in rating Emids for the report. 

“Emids is professional and strategic, and they bring [to] us the right skills,” according to another executive who offered feedback for the report. 

KLAS’ mission is to improve the world’s healthcare by providing insights, collaboration, and transparency to provider, vendor, payer, and investor organizations.  

KLAS makes thousands of proactive calls each year to collect the research necessary for this report. In every instance, the KLAS methodology includes screening for bias to ensure as clean and random a sample as possible. 

About KLAS 

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services, and medical equipment to deliver reports, trending data, and statistical overviews. KLAS data is accurate, honest, and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit KLASresearch.com 

About Emids 

Based out of Nashville, Tenn., Emids is a global organization dedicated to digging deeper and going further. Emids works with customers to blaze new trails and positively impact the business of healthcare. At the intersection of design, engineering and domain expertise, teams at Emids move nimbly and provide trusted advice, seeking new ways to amplify results. The company is committed to bettering healthcare and empowering wellness by focusing on what matters. Using technology and insights, Emids is driven to create transformative outcomes for patients, providers and partners. 

Emids, a leader in digital engineering and transformation solutions to the healthcare and life sciences industries, has been positioned among the 2022 HFS Horizons Report for Healthcare Payer Service Providers.

HFS assessed the capabilities of 21 healthcare payer service providers to help buyers—including government agencies, health plans and self-insured employers—find the service provider that best suits their needs in the evolving healthcare market.

There’s a blurring of industry lines with an increasing number of non-traditional healthcare enterprises entering the $4 trillion U.S. healthcare market, leading to positive market disruptions that offer opportunities to overcome inefficiencies, poor outcomes, and increasing costs.

The payer market is seeing many shifts as consumer expectations evolve and financial pressures grow. One of these shifts involves vertical integrations among payers, which is providing healthcare enterprises the opportunity to move away from dwindling revenues and shrinking margins.

“We’re thrilled that Emids was recognized for its work in providing payers the impactful technology solutions they need to navigate the changing healthcare landscape,” said Praveen Soti, Emids President for Payer and Digital Solutions.

Praveen Soti, added that Emids continues to deliver an array of offerings including design-led engineering, automation, advanced data analytics, core platforms and rapid low code engineering that have supported payer organizations in delivering an outstanding member experience, reducing the cost of care and supporting the transition to value based care.

Emids continues to work at the intersection of design, engineering and domain expertise, helping clients blaze new trails and positively impact the future of health—including developing new market facing capabilities when working with payer clients amid this exciting time in the world of healthcare.

Emids, a leader in digital engineering and transformation solutions to the healthcare and life sciences industries, has been positioned by Everest Group as a Major Contender in the Life Sciences Digital Services landscape, according to Everest Group’s Life Sciences Digital Services PEAK Matrix® Assessment 2022.  

Everest Group evaluated the life sciences digital capabilities of 31 service providers and mapped them on the PEAK Matrix® framework, providing an objective, data-driven comparative analysis. In the report, all providers were positioned based on their level of market impact, as well as vision and capability.  

Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. They are leveraging digital services for value-based care and population health management, as well as to comply with changing regulations. Emids continues to be a trusted partner of these healthcare enterprises. 

Past recognitions from Everest Group include positioning Emids as a Major Contender in Healthcare Payer Digital Services in 2022, a Leader in the Healthcare IT Services provider landscape in 2021, and in 2020, positioning Emids as a Major Contender in the Healthcare Digital Services provider landscape. With multiple recognitions for Major Contender in several healthcare digital service categories, Emids’ healthcare domain-specific expertise, strategic acquisitions, client-centricity, data and automation solutions for optimizing provider workflow and patient engagement have been commended by Everest Group.  

Emids, a leader in digital engineering and transformation solutions to the healthcare and life sciences industries, has been positioned amongst the HFS Top 10: HCP Service Providers 2022 report.

HFS assessed and rated 17 service providers that serve healthcare service providers from primary care, acute care, specialty care and post-acute care. The report examined service providers’ role in the dynamic care delivery industry, assessing and rating participants across a defined series of innovation, execution, OneOffice™ alignment, and voice of the customer.

The healthcare provider market is seeing unprecedented challenges and Emids is uniquely positioned to guide them through this shift to digital. The pandemic exacerbated physician/caregiver burnout and the impending talent shortage is putting emphasis on how automation can remove repetitive tasks and how the usability of digital solutions used in every day work can ease the burden on both patients and providers.

The push to digital is also putting pressure on providers to provide the experiences that patients are used to from leading consumer brands through tools like Digital Front Doors and virtual assistants that can simplify appointment booking or symptom checking/management.

The data that all these new and existing tools create also must be made accessible, usable and connected in order to leverage AI/ML or advanced analytics to improve patient outcomes.

For results of the report and to purchase a copy please see the HFS website here.

Emids, a leader in digital engineering and transformation solutions to the healthcare and life sciences industries, has been positioned by Everest Group as a Major Contender in the healthcare payer digital services landscape, according to Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2022.

Everest Group evaluated the payer digital capabilities of 26 service providers and mapped them on the PEAK Matrix® framework, providing an objective, data-driven comparative analysis. In the report, all providers were positioned based on their level of market impact, as well as vision and capability.

Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. They are leveraging digital services for value-based care and population health management, as well as to comply with changing regulations. Emids continues to be a leader in supporting these healthcare enterprises.

Past recognitions from Everest Group include positioning Emids as a Leader in the healthcare IT services provider landscape in 2021, and in 2020, positioning Emids as a Major Contender in the healthcare digital services provider landscape. With multiple recognitions for Major Contender in several healthcare digital service categories, Emids’ healthcare domain-specific expertise, strategic acquisitions, client-centricity, data and automation solutions for optimizing provider workflow and patient engagement have been commended by Everest Group.

NASHVILLE, Feb. 20, 2020 – Emids, a leader in digital engineering and transformation solutions to the healthcare industry, has been recognized by Everest Group as a Major Contender in the healthcare payer digital services market, according to Everest Group’s Healthcare Payer Digital Services PEAK Matrix™ Assessment with Service Provider Landscape 2020.

“Healthcare majors are leveraging digital technologies to reshape their business models – enabling game-changing consumer intimacy, value-based care and business growth. We are thrilled to be a strategic partner that brings unequivocal healthcare domain expertise, velocity and business impact to catalyze their journey.” said Soti.

Everest Group evaluated 23 healthcare payer digital service providers and mapped them on the PEAK Matrix framework to provide an objective assessment based on absolute market success and delivery capability. Marking its second year as a Major Contender, Emids’ healthcare domain-specific expertise, adaptability to customer needs, focus on digital offerings across the payer value chain, as well as strategic partnerships and investments were commended in the report.

According to the report, 40-50 percent of current overall business spend is digital due to enterprises transcending the digital maturity curve. As a digital transformation leader in healthcare, Emids partners with health technology companies, payers, providers, and life science firms to accelerate the adoption of next-generation digital technologies and manage an increasingly complex data ecosystem to drive high quality, accessible, and affordable healthcare. The Company provides digital transformation, clinical data engineering, custom software development, data analytics and integration, and strategic advisory consulting services nationwide.

“The healthcare industry is experiencing fundamental changes – including a shift from a volume – to a value-based care model, the entry of technology players and the increasing importance of patient centricity. As a result, payers are adopting digital technologies to enhance their operating models and optimize costs. They are looking for service providers to help navigate challenges such as siloed operations, disconnected information systems, and fragmented member information, to truly focus on breakthrough innovation and value-based care outcomes,” said Abhishek Singh, Vice President, Everest Group. “Emids has a strong pedigree in healthcare, skilled service delivery, and has made significant investments in centers of excellence, enabling it to be a meaningful partner for healthcare payers.”

Download a copy of the custom report here.

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About Emids

Emids is a specialist provider of digital solutions and services to the healthcare industry, serving payers, providers, life sciences and technology firms. Headquartered in Nashville, Emids helps bridge critical gaps in providing accessible, affordable, and high-quality healthcare by providing digital transformation services, custom application development and testing, data engineering, business intelligence solutions, and specialized consulting services to all parts of the healthcare ecosystem. With over 1,800 professionals globally, Emids leverages strong domain expertise in healthcare-specific platforms, regulations, and standards to provide tailored, cutting-edge solutions and services to its clients. For more information, visit www.emids.com. 

NASHVILLE, July 22, 2019 – Emids, a global leader in digital solutions in the healthcare industry, has been recognized by Everest Group as a Major Contender in the healthcare payer digital services market, according to Everest Group’s Healthcare Payer Digital Services PEAK Matrix™ Assessment and Service Provider Landscape 2019.

Everest Group is a recognized international consulting and research firm focused on IT, business process, and engineering services. Everest Group’s PEAK Matrix™ assessment provides the analysis and insight enterprises need to make critical selection decisions about global services providers, locations, products and solutions within various market segments.

Emids marks its first year as a one of the assessed companies in Everest Group’s PEAK Matrix assessment for payers, as well as the first time in eight years Everest Group has put a first-time entrant into the ‘Major Contender’ category. “This is a testament to the trust our clients have as their ‘digital enabler partner of choice’ in helping deliver breakthrough customer experience and business growth,” says Praveen Soti, president, payer and digital at Emids. “We are very pleased to have scored so well in both Market Impact and Vision and Capability axes. The results reflect the investments we have made across Design, Functional and Technology domains that have helped our clients accelerate their digital journey and delivery results at speed.”

Abhishek Singh, vice president of Everest Group, notes “The payer market is currently undergoing tectonic shifts in its approach towards digital transformation. Senior executives are evaluating the role of products and service providers as they think of the future of innovation. Healthcare specialist firms such as Emids have created strong credentials in their ability to not only showcase depth in domain but also in execution of critical digital initiatives.”

The categories that are included to achieve the PEAK Matrix evaluation dimensions in the healthcare payer market are detailed, consisting of numerous markers in both Market Impact and Vision and Capability. Emids was positioned as a Major Contender in Market Impact due to its strong performance in market adoption, portfolio mix and the value delivered to its clients.

Emids Major Contender rating in Vision and Capability was achieved because of the organization’s ability to successfully deliver outstanding services. This placement was captured through four strong assessments in vision and strategy, scope of services offered, innovation and investments and the company’s solid delivery footprint.

“We have successfully delivered on multiple digital engagements for our clients, and we are continually learning how to create the maximum market impact as consumerism in healthcare increases,” says Saurabh Sinha, Founder and CEO at Emids.

To learn more about Emids’ capabilities and explore partnership opportunities, visit their website.

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About Emids

Emids is a global provider of healthcare technology expertise and consulting services and solutions that serves payers, providers and tech enablers. Headquartered in Nashville, Emids helps bridge the critical gaps in accessible, affordable, high-quality healthcare by providing advisory consulting services, custom application development and data solutions. Services include EHR application deployment and management, analytics, data integration and governance, software development and testing and business intelligence. Visit emids.com.