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Design-Led Engineering

Payer

Experience Design of a Direct-to-Consumer Care Portal

May 11th, 2022

Emids worked with a top Fortune 500 payer organization, which aims to empower their over 100m members to live healthier lives. The organization wanted to complement its care advisors with a high touch, digital concierge experience for families experiencing complex care needs regardless of their health plans. The objective was to free up space for […]

Case Studies

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Design-Led Engineering

Digital Front Door Solution for a Rapid Access Addiction Medicine Clinic

Apr 14th, 2022

One of Canada’s foremost mental health care facilities approached Emids for support to improve the lives of those living with mental-health illness and addiction.  The pandemic restricted in-person access to medical care for those dealing with drug and alcohol related addictions, exacerbating their plight. The rate of opioid-related overdoses also rose significantly in the months […]

Case Studies

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Design-Led Engineering

Taking a Design-Led Approach to a Provider Portal Experience

Jan 10th, 2022

Availity, a benefits and claims management platform, facilitates over 4 billion clinical, administrative and financial transactions annually for their payer & provider network. Facing market pressure from customers and competitors, Availity wanted to take a blue sky approach and reimagine their provider portal to reduce the overhead that resulted in calls to support. They turned […]

Blog

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Design-Led Engineering

Want Your Health App To Succeed? Consider These 8 Behavior-Change Design Tips

Apr 15th, 2021

If you want your health app to flourish, keep these tips in mind. These techniques have an important goal. They’ll get people to use your app for a long period of time. And that’s important when users are trying to achieve results in their health journeys. We recently examined a few reasons why so many digital […]

Blog

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Design-Led Engineering

Why Digital Health Apps Fail And What You Can Do About It

Apr 8th, 2021

The global mobile medical app market is exploding. It was worth $4.2 billion in 2020. In 2027, that number is expected to reach $20.7 billion. Even with all that growth, many digital health apps aren’t effective at creating positive health outcomes in the lives of people. Here’s why. The digital health industry is booming, but […]

Blog

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Design-Led Engineering

Integrating Ethics in Digital Health Product Development

May 29th, 2020

When it comes to ethics in the digital health product development space, there are many grey areas. Some organizations are required to have their research approved by an Institutional Review Board before any data collection or experimentation. These Institutional Review Boards (IRBs) evaluate the research process to ensure ethical practices are upheld and participants are treated fairly. […]

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