Provider

Blog

-

Blog

Provider

CMS and ONC Final Rules – What It Means for Providers and Payers

Apr 24th, 2020

Updated on April 24, 2020 The following update is provided by emids subject matter experts (SMEs) in the Provider and Payer Business Units, covering Health IT policy changes that are important to our customers and partners. On April 21, 2020, the U.S. Department of Health and Human Services (HHS) filed the Centers for Medicare and […]

Blog

Provider

Enabling a breakthrough customer experience

Nov 9th, 2018

Chatbots bring the right mix of automation and human interaction In today’s experience economy, consumers expect to be delighted. According to Becker’s Hospital Review, seventy-eight percent of the more tech-savvy consumers say the healthcare digital customer experience needs improvement, and 50 percent said they would leave their current physician for a better digital customer experience. […]

Blog

Provider

The Future of Work: Robotic Process Automation

Nov 5th, 2018

We live in a world where computer time is eclipsing face-time. Where technology, tools and regulations that were supposed to make us more efficient at times seem to bog us down. Where the use of our “human” brain isn’t always saved for the more complex or personal tasks required of us. The benefits of using […]

Case Studies

-

Provider

How a Health System Implemented a Population Health Platform for Medicaid Program

Sep 25th, 2018

emids delivered project management, change management and training services to help UHS care managers meet new state requirements. Overview United Health Services (UHS) is an upstate New York integrated health system comprised of four hospitals, a senior residence, physician practices and a home health organization. In 2016, the organization now had to comply with the […]

Case Studies

-

Provider

How a Health System Selected a Population Health Platform for Medicaid Program

Sep 11th, 2018

emids helped a large healthcare organization select a new vendor and plan the implementation to meet New York State Medicaid requirements. Overview United Health Services (UHS) is an upstate New York integrated health system comprised of four hospitals, a senior residence, physician practices and a home health organization. In 2016, the organization was in a […]

Blog

Data

Provider

Data Governance, Data Liquidity and the Data Chain of Trust

May 2nd, 2018

How the right data governance model can help healthcare organizations meet the demands of digital transformation By Randy Thomas, FHIMSS Senior Director, Value-based Consulting Value-based care. Population health management. Digital health. Healthcare consumerism. Promoting interoperability. All these evolving healthcare opportunities require consistent, accurate, reliable data. While the quantity of data created in healthcare continues to […]

Blog

Consumer Experience

Data

Provider

Using Data to Transform the Consumer Experience

Mar 1st, 2018

As patient data becomes more diverse and emerging technologies such as artificial intelligence and machine learning make analytics more intuitive, opportunities are growing for connecting disparate data throughout the healthcare industry and using it to make decisions, predict needs, identify risks, and strengthen trust and relationships with consumers. In healthcare organizations, CIOs are leading these […]

Blog

Provider

How the Internet of Things (IoT) Is Paving the Way for Ambient User Experience

Jan 3rd, 2018

Ambient user experience occurs when various technology systems and devices—and the data gathered by them—seamlessly interact and adapt to user needs based on the context in which they are used. This may or may not require a human touch. Gartner, which produces technology research for global firms, named ambient user experience one of the top […]

Case Studies

-

Provider

Migrating to Cloud Platform for EHR Vendor

Apr 27th, 2016

We developed an extremely aggressive migration schedule for the EHR application, with a staggered go-to-market strategy and multiple releases in one year.

Sign up to receive our latest insights