Payer

eBook

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Payer

Strategy

Reducing Medical Loss Ratio and Enhancing Member Care 

Nov 22nd, 2024

Discover how BCBS organizations can reduce Medical Loss Ratio and enhance member care while managing rising healthcare costs and growing regulatory demands. This exclusive eBook by Emids offers actionable strategies across five key pillars—operational efficiency, MLR optimization, interoperability, member engagement, and compliance. Learn how to optimize costs, improve member satisfaction, and drive sustainable growth.

Blog

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Artificial Intelligence

Low-Code

Payer

Bridging Cost Optimization and Innovation with Low-Code and AI

Nov 21st, 2024

Healthcare payers face the dual challenge of enhancing member services while reducing operational costs in an ever-evolving tech landscape. While many turn to digital solutions, such transformations can be costly and time-consuming. At Emids, we help you leverage low-code platforms to unlock AI’s potential, streamlining operations and improving care delivery—faster and at a fraction of […]

Blog

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Digital Transformation

Low-Code

Payer

Low-Code, High Impact: Transforming Payer Operations and Member Engagement 

Nov 20th, 2024

For payers, the balance between operational efficiency and rapid innovation has always been a delicate one. Traditional development approaches can be slow, costly, and inflexible, creating a gap between what payers aspire to deliver and what current processes allow. Low-code platforms, however, offer a transformative solution—an approach that promises not only to close this gap […]

Blog

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Generative AI

Payer

Generative AI in Payer Operations: Reshaping Efficiency and Member Satisfaction

Nov 18th, 2024

As health plans look to implement, optimize, or modernize their core administrative platforms and integrated systems, Generative AI presents a compelling opportunity to drive efficiency and elevate customer satisfaction. But what exactly is Generative AI, and how can payers harness its capabilities to enhance their operations?  Once considered a cautious tech adopter, healthcare today is […]

Blog

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Automation

Payer

Transforming Healthcare Payer Operations with Intelligent Automation 

Nov 15th, 2024

Healthcare payers face mounting challenges as they strive to meet regulatory requirements, manage costs, and maintain quality service. Regulatory changes and the recalibration of Star ratings by CMS directly impact revenue streams and reputational standings. Meanwhile, healthcare costs continue to rise due to medical inflation and increased service demand, putting further strain on operational budgets.  […]

Case Studies

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Automation

Payer

Quality Assurance

Accelerating Quality and Efficiency: A QA Transformation Journey for a Leading Health Plan

Nov 14th, 2024

Challenge  A prominent health plan serving millions of members faced multiple, interrelated challenges that were impacting its efficiency and profitability. Key among these was a lengthy end-to-end (E2E) and user acceptance testing (UAT) cycle that extended up to eight weeks per release. This drawn-out testing period meant the health plan could only manage three production […]

Blog

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Core Platforms

Payer

Optimizing Claims Workflows: Are Inefficiencies Costing Your Health Plan Money?

Oct 29th, 2024

How Well Do You Know Your Data? Is It Costing You Money? Health plans operate in a complex environment where every claim tells a story. But how well do you truly understand that story? The reality is that inefficiencies in claims processing could be costing you more than you realize. Start by evaluating key metrics: […]

eBook

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Payer

Strategy

Sustainable Cost Optimization for Payers: Unlocking Efficiency and Growth in Healthcare

Oct 25th, 2024

Healthcare payers face mounting challenges balancing rising costs, regulatory demands, and member expectations. Learn how to optimize Medical Loss Ratios (MLR), modernize outdated systems, and consolidate data for smarter decision-making. Packed with insights from Emids’ 30+ years of healthcare transformation expertise, this eBook provides the tools to future-proof your organization and drive sustainable growth.

eBook

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Core Platforms

Payer

Healthcare Payers at Risk: Fixing Broken Core Administrative Systems for Future Growth

Oct 12th, 2024

Discover how healthcare payers can overcome outdated CAS challenges, streamline operations, and turn integration gaps into growth opportunities. This exclusive eBook by Emids offers actionable strategies for market expansion, claims optimization, and system upgrades to drive efficiency and ensure compliance.

Case Studies

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Design-Led Engineering

Payer

Experience Design of a Direct-to-Consumer Care Portal

May 11th, 2022

Emids worked with a top Fortune 500 payer organization, which aims to empower their over 100m members to live healthier lives. The organization wanted to complement its care advisors with a high touch, digital concierge experience for families experiencing complex care needs regardless of their health plans. The objective was to free up space for […]

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