Contact Us

Emids is dedicated to digging deeper and going further. At the intersection of design, engineering and domain expertise, we work with customers to blaze new trails and positively impact the future of health.

Contact Us

CloudCare

The first 24/7 monitoring and support service for OutSystems applications.

Monitoring and Support

ITIL compliant support for all OutSystems applications from North America’s most experienced OutSystems Partner.

Our CloudCare service includes two main offerings: Application Support and Platform Monitoring. Both services are designed to provide you with the highest level of reliability and performance for your OutSystems applications. Whether you need routine maintenance or immediate corrective action, our team is here to ensure your systems are always running optimally.

Application Support

  • Coverage to meet your business requirements
    • 5 days per week, 8 hours per day
    • 5 days per week, 12 hours per day
    • 7 days per week, 24 hours per day
  • Level 2 and 3 Support​
  • Emergency and Corrective Maintenance​ included

Platform Monitoring

  • 24/7 monitoring of your OutSystems platform and application(s) health
  • Server and DB health
  • Application Performance
  • Performance Improvement Recommendations
  • Application Outages/ Notifications

Ensure Reliable OutSystems Performance with CloudCare

Contact Us Today for Trusted 24/7 Monitoring and Expert Support