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Blog
The Next Era of Emids
For the last 23 years, Emids has been built on innovation and the relentless pursuit of excellence. We have experienced incredible growth, with more than 3,300 associates and a footprint in six countries on four continents. Our customers span the healthcare ecosystem, including providers, payers, life science companies and technology firms. As a result of […]
Case Studies
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Design-Led Engineering
Taking a Design-Led Approach to a Provider Portal Experience
Availity, a benefits and claims management platform, facilitates over 4 billion clinical, administrative and financial transactions annually for their payer & provider network. Facing market pressure from customers and competitors, Availity wanted to take a blue sky approach and reimagine their provider portal to reduce the overhead that resulted in calls to support. They turned […]
Blog
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Insights
Moving Forward with the No Surprise Billing Requirements
In the first rule, Part I of the no surprise billing requirements, health plans were required to implement protections against balance billing and out-of-network cost sharing for emergency services, non-emergency services rendered by non-participating providers at specific facilities, and air-ambulance services by non-participating providers. This rule, Part II, does not change that but offers clarification […]
Videos
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Summit 2021
Transforming Community Need into Health Impact
We are premiering a special episode of CareTalk, a weekly podcast that provides an incisive, no B.S. view of the US healthcare system, to close out the day. Host John Driscoll (CEO, CareCentrix) debates COVID-19 policies, drug prices, digital health, Medicare, racial disparities and more with his esteemed guests. Check out other episodes and learn […]
Videos
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Summit 2021
Fireside Chat: Leadership & Health Misinformation
With so much mis- and dis- information in society and healthcare, the challenge rests in how to tackle such a big topic with specific strategies and lessons learned, leveraging our individual and collective sources of truth to turn the tide in the favor of what healthcare inherently turns to for its North Star: science, research, […]
Videos
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Summit 2021
The Expanding Ecosystem of Direct-to-Consumer Healthcare
For years industry experts have been predicting that healthcare would indeed become more “consumer-driven and directed”. Even the greatest futurists could not have predicted the direct, deep and profound impact the global pandemic would have in driving focus on individual health and well-being as well as serve as the true catapult of telehealth and other […]
Videos
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Summit 2021
SDOH: Widening the Lens, Bridging the Digital Divide and Making the Business Case
For payers and providers working to create value-based care models and aligned financial incentives, the newfound focus on addressing and paying for the underlying Social Determinants of Health (SDOH) may be the missing link. Yet the proliferation of digital solutions during the COVID-19 pandemic closed as many gaps as it exposed, proving transportation and other […]
Videos
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Summit 2021
Launch Pad: We’re Really Just Getting Started with Consumer Experience Design
The urgency of COVID-19 proved that the notoriously slow healthcare industry can swiftly remodel outdated ways of working to usher in change. We’re just getting started meeting the digital consumer’s needs and expectations for usability, connectivity, hyper-personalization, contextualization and integration.
Blog
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Blog
Keeping Up With A Shifting Healthcare Landscape: Emids Healthcare Summit 2021 Review
Like every facet of our lives, healthcare has experienced dramatic shifts due to the pandemic. What we thought was normal—from how we work, to how we learn, to how we access healthcare—has been disrupted. In healthcare specifically, we’re seeing more organizations joining forces to tackle new challenges popping up in the healthcare landscape. During the […]
Videos
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Summit 2021
Pandemic Economy
All aspects of healthcare are seeing massive increases in post-pandemic demand. Hospital outpatient departments, ambulatory surgery centers (ASCs), pharmacies, physician + specialist care offices are seeing double-digit growth projections for the foreseeable future. Meanwhile, the volume growth is predicted to drive down the cost of surgical procedures. Join our panelist as they share predictions for […]
Blog
Videos
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Consumer Experience
Pharma
Summit 2021
Omnichannel Engagement in Pharma: Creating Seamless Experiences
The COVID-19 pandemic saw life sciences and pharmaceutical companies face bigger challenges than ever, especially when it came to launching new drugs to the market. Reaching the right customers, in the right place, at the right time, had never been harder. And today, although the pandemic is officially over, many lasting effects remain – especially […]