Our Latest Insights

The Role of Mobile in the Payer Market

As mobile apps increasingly disrupt the healthcare industry, payers have an incredible opportunity to increase member satisfaction and drive transactions with consumers by investing in mobile communications. The JD Powers 2015 Member Health Plan Study found that overall member satisfaction is 108 points higher among those who contacted their plans via mobile apps at least […]

Executive Insights – Nick Coussoule

AHIP CEO Forum

From Saurabh Sinha, Founder & CEO,  I was fortunate to be invited to the AHIP (America’s Health Insurance Plans)/ Nashville Health Care Council Health Care 2015 CEO Forum at AHIP’s Institute 2015 on June 3 and was privileged to anchor an executive round table on ‘Digital Disruptions: Shaping the Future of Health’. The round table followed a […]

Enabling Bundled Payments Through Technology

Bundled payment care initiatives (BPCIs) depend upon organizations communicating with each other regarding episodic patient care. This makes providers reliant on getting the right information to the right person at the right time.

Data Governance: Do Your Metrics Tell the Whole Story?

Making healthcare data meaningful requires coordination across the entire organization through proper data governance. This white paper shares share best practices, frameworks and strategies for proper data governance implementation. 

Clinical Data Integration

To succeed at care coordination, payers and their provider networks need an integrated and seamless data exchange environment. Clinical data integration models enable that exchange and support achieving PHM benefits.