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The Role of Mobile in the Payer Market
Sep 30th, 2015As mobile apps increasingly disrupt the healthcare industry, payers have an incredible opportunity to increase member satisfaction and drive transactions with consumers by investing in mobile communications. The JD Powers 2015 Member Health Plan Study found that overall member satisfaction is 108 points higher among those who contacted their plans via mobile apps at least […]
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Blog
AHIP CEO Forum
Jun 26th, 2015From Saurabh Sinha, Founder & CEO, I was fortunate to be invited to the AHIP (America’s Health Insurance Plans)/ Nashville Health Care Council Health Care 2015 CEO Forum at AHIP’s Institute 2015 on June 3 and was privileged to anchor an executive round table on ‘Digital Disruptions: Shaping the Future of Health’. The round table followed a […]
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Blog
CMA 14: Preparing to meet healthcare consumerism
Nov 7th, 2014From Saurabh Sinha. Founder and CEO. A few years ago, the landscape of American healthcare began changing like never before. Largely driven by the Patient Protection and Affordable Care Act, members of the healthcare ecosystem – hospitals, health systems, payers and others – have had to radically shift their strategies in the face of new […]