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Consumer Experience
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Consumer Engagement and the Power of Trust
Jan 31st, 2018Developing and maintaining trust is paramount when using mobile technology to engage more frequently and effectively with healthcare consumers. This requires proper attention to the security and privacy portion of your mobile strategy. During 2017, over 3 million patients had their personal data compromised in health system privacy breaches. Because health records contain personal, financial […]
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Provider
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Application Portfolio Management
Jan 15th, 2018Are you under pressure to examine your IT budget and find opportunities to consolidate and reduce operating expenditures? Do you feel as if applications that aren’t providing much value are taking up a lot of time? Does your organization suffer from shadow IT?
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Blog
Provider
How the Internet of Things (IoT) Is Paving the Way for Ambient User Experience
Jan 3rd, 2018Ambient user experience occurs when various technology systems and devices—and the data gathered by them—seamlessly interact and adapt to user needs based on the context in which they are used. This may or may not require a human touch. Gartner, which produces technology research for global firms, named ambient user experience one of the top […]