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Case Studies

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Google Cloud

Provider

AI Optimization of Emergency Room Management 

Our client, one of the largest publicly traded hospital networks in the United States, faced operational challenges in managing their emergency room (ER) operations, including fragmented data systems, difficulties in promptly identifying patients, and inefficiencies during patient transitions from ER to inpatient care. These challenges negatively impacted decision-making capabilities, slowed operational workflows, and ultimately affected […]

Blog

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Cloud

Provider

Migrating to the Cloud: 5 Key Challenges Impacting Healthcare Providers

Healthcare providers are increasingly recognizing the potential of cloud migration to streamline their operations, enhance patient care, and offer the agility necessary to succeed in a value-based care environment.  Migrating to the cloud presents distinct challenges, especially for healthcare providers, where compliance, data security, and patient care quality are of utmost importance. Transitioning infrastructure, applications, and data from on-premises […]

Blog

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Cloud

Provider

Six Critical Barriers to Cloud Success for Healthcare Providers

Cloud migration offers healthcare providers numerous advantages, including scalability, cost-efficiency, and improved data access. And, as healthcare providers migrate to the cloud to modernize operations, improve patient care, and reduce costs, many encounter significant obstacles during the migration process. These obstacles arise due to the need for seamless integration across multiple applications and platforms, such […]

eBook

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Cloud

Provider

Optimizing Cloud Costs: The FinOps Imperative for Healthcare

Discover how healthcare organizations can balance innovation and fiscal responsibility with FinOps. This exclusive eBook, Optimizing Cloud Costs: The FinOps Imperative for Healthcare, explores strategies for managing cloud expenses, enhancing scalability, and driving innovation while ensuring financial governance and operational excellence.

Case Studies

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Digital Transformation

Provider

Digital Fitness Assessment and Patient Journey Mapping to improve patient outcomes for a US-based Medical Group

Challenge  Our client, a distinguished national medical group, delivers personalized primary care at home to those confronting various health challenges. Operating under a value-based model, their services are rendered in unconventional care settings, focusing on client engagement, integrated systems and care documentation to realize revenue.  The client wanted to implement an enterprise operating clinical technology […]

Case Studies

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Digital Transformation

Provider

Transforming Patient Record Access Management for a leading Tennessee-based Medical Center 

Challenge Our client, one of the leading Medical Centers in Tennessee, has a wide network of hospitals as well as clinics and facilities throughout the state. During and after the pandemic there was a significant turnover of their front-office staff, and the Medical Center was dealing with a staggering backlog of thousands of documents inaccurately […]

Case Studies

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Design-Led Engineering

Provider

MYO-SHARE: Advancing Rare Disease Diagnosis Through Global Collaboration 

Challenge   Diagnosing and treating rare diseases is a complex task that often presents barriers. The MYO-MRI consortium, a dedicated group of healthcare professionals focused on rare conditions, was limited by an outdated method of sharing crucial patient images and data. In 2019, vital images were still being transported physically on CDs, causing substantial delays and […]

Case Studies

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Artificial Intelligence

Provider

Streamlining X-ray Processing with AI

Challenge Over the past two decades, the number of data points per patient has increased exponentially, with a thousand more images per patient being produced today compared to the turn of the millennium. This surge in data has created a significant challenge for radiologists who are struggling to keep up with the volume of examinations. […]

Case Studies

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Digital Front Door

Featured

Provider

Digital Front Door Solution for a Rapid Access Addiction Medicine Clinic

Challenge One of Canada’s leading mental health care facilities was facing significant difficulties in delivering necessary care to their patients with mental-health illness and addiction during the COVID-19 pandemic. With the limitations imposed by the pandemic, in-person access to medical care was restricted, and the opioid-overdose rate surged. To continue providing quality care, the facility […]

Blog

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Blog

Provider

CMS and ONC Final Rules – What It Means for Providers and Payers

Updated on April 24, 2020 The following update is provided by emids subject matter experts (SMEs) in the Provider and Payer Business Units, covering Health IT policy changes that are important to our customers and partners. On April 21, 2020, the U.S. Department of Health and Human Services (HHS) filed the Centers for Medicare and […]

Blog

Provider

Enabling a breakthrough customer experience

Chatbots bring the right mix of automation and human interaction In today’s experience economy, consumers expect to be delighted. According to Becker’s Hospital Review, seventy-eight percent of the more tech-savvy consumers say the healthcare digital customer experience needs improvement, and 50 percent said they would leave their current physician for a better digital customer experience. […]

Blog

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Automation

Provider

Robotic Process Automation for Healthcare: The What, Why & How – 2024 Edition

We live in a world where computer time is eclipsing face-time. Where technology, tools and regulations that were supposed to make us more efficient at times seem to bog us down. Where the use of our “human” brain isn’t always saved for the more complex or personal tasks required of us. The benefits of using robotic […]

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