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Recognizing When to Establish a Member Interaction Center
Aug 15th, 2019Overview The client is a large payer national healthcare organization that needed to maximize the application of the member engagement dollar. This challenge created the need for the company to establish a Member Interaction Center (MIC). This initiative also required that the current member engagement process be optimized to ensure the engagement dollar is spent […]
Case Studies
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Scaling ServiceNow
May 21st, 2019Overview Our client is a Fortune 500 payer and is a leading provider of traditional and consumer-directed healthcare insurance plans and related services. This includes medical, pharmaceutical, dental, behavioral health, long-term care and disability plans, provided primarily through employer-paid (fully or partly) insurance and benefit programs and Medicare. The organization’s network includes 22.1 million medical […]
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Healthcare Transformation and the Fourth Turning
Nov 30th, 2018One of my top takeaways from the amazingly in-depth conversations that were had at our recent emids Healthcare Summit is that something very important… something subtle yet monumental… has changed in healthcare. Each year for our Summit we have been fortunate enough to attract some of the best and most-forward thinkers from inside and outside […]
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A Gathering of Nashville Healthcare Executives
Oct 9th, 2018A room full of movers and shakers in healthcare gathered in mid-September in Brentwood, Tenn. to discuss the current state of clinical research and life sciences trends and topics. This event, part of the League, is an invitation only leadership-networking group for young professionals in the healthcare industry. This exclusive group of leaders included three […]
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How a Large National Payer Reaped the Benefits of Strategic DevOps
Jun 14th, 2018How a Large National Payer Reaped the Benefits of Strategic DevOps Modern software and IT organizations are defined these days by Agile and DevOps. The goals are to increase efficiency, accelerate time-to-market for new applications and services and be more responsive to customer needs. In 2017, Forrester Research reported that 50 percent of enterprises are […]
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Advancing Population Health Management and Automating Coding Through NLP
Aug 10th, 2017Global Leader of Healthcare Coding Software Brings Enterprise Technologies to Fruition Overview The client is a global leader in coding, classification, grouping and performance management software and consulting services for 7,500 hospitals in more than 20 countries worldwide. The company provides intelligent software, data analytics and strategic expertise to help providers as well as government […]