The Challenge

Healthcare is a very diverse and complex industry with multiple players, cost sensitive stakeholders and strong regulations for privacy and compliance. Healthcare companies often struggle with integrating information from multiple sources while staying within the regulatory framework. Until recently, most of the processes which helped integrate systems and assimilate data were driven manually or through complex and costly system integrations.

With the introduction of simpler, compliant and configurable tools, Robotic Process Automation (RPA) has allowed healthcare companies to relook at their processes to reduce manual oversight and cost, which provides the opportunity for them to focus on delivering better care.

emids Capabilities

With the RPA practice, emids is able to provide end-to-end solutions using various industry- leading automation tools. These offerings include:

  1. Process Consulting. From process discovery to program governance, emids has you covered.
  2. Infrastructure Management. emids can handle everything from setting up your infrastructure to conducting security review.
  3. Implementation. Our broad range of implementation expertise provides comprehensive service.
  4. Process Stabilization and Key Metrics Reporting. Go live, monitoring robots in production and updating case studies are just a few of the process stabilization services we provide.

emids Assets

  • RPA implementation framework
  • RPA tool evaluation framework
  • Business case and CBA templates
  • Training framework
  • Exception handling framework
  • Methodology to establish RPA CoE
  • Organizational change management framework
  • End-to-end deployment strategy

emids Strengths

  • 30+ well-trained/seasoned RPA engineers with in-depth domain knowledge
  • 10+ payer domain consultants with both BPM and RPA expertise
  • Development Team average experience greater than five years, including in-depth implementation knowledge
  • Broad range of expertise in working with Al (Cognitive RPA)
  • Complex automation process knowledge including medical coding and resume parsing (both involve cognitive RPA capabilities)

emids Expertise

  • Blueprism
  • UiPath
  • Automation Anywhere

emids Experience

  1. Automation of finance department invoices to improve the process with 100% accuracy and 80% efficiency and compliance at a HIT organization.
  2. RPA implementation for a leading medical staffing solution company to significantly reduce the amount of time being spent on the physician recruitment process.
  3. Automating CMS records submission and completely removing manual intervention for a leading patient care solution company.
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emids has delivered application consulting services to healthcare clients for nearly 20 years.
Contact us at or (615) 332-7701 for help with your next project.