[Nashville, TN, Feb 21, 2024] – Emids, a global leader in technology-led transformation and digital engineering solutions for the healthcare and life sciences industry, has been recognized as a Great Place To Work® Certified™ organization in India, the Philippines and the US.  

The study conducted by the Great Place To Work® Institute employs an objective methodology to evaluate workplace culture across organizations globally. The certification process includes a comprehensive assessment utilizing two primary lenses: the Trust Index©, that measures the quality of employee experience through anonymous feedback, and the Culture Audit©, that evaluates an organization’s people practices across the employee lifecycle.  

Acknowledging this recognition, Pradipta Banerjee, Chief People Officer at Emids said, “We’re delighted to receive the Great Place To Work® certification affirming our dedication to creating a workplace where our people thrive. This recognition underscores our unwavering commitment to fostering a culture of continuous learning, professional growth and employee wellbeing at Emids. It’s also a reflection of the trust our clients have in us further strengthening our partnerships and contributing to our shared success.” 

“Our strategic initiatives and cultural practices like the award-winning management program ‘Leading for Success’ for our frontline managers and employee engagement programs have been a bedrock of our vibrant culture. By prioritizing learning and development, career growth and promoting collaboration, we’ve cultivated an environment where our employees not only succeed but also drive innovation. This has helped in enhancing the value we deliver to our clients. It’s this commitment to our people’s growth and our collaborative spirit that truly sets us apart and fuels our success,” he further added. 

Emids, with operations in six countries and a workforce exceeding 3000, offers core services of digital transformation, data, generative AI and consulting which have propelled the company’s expansion over the past decade. 

About Great Place To Work® 

Great Place To Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees worldwide and used those deep insights to define what makes a great workplace: trust. Their employee survey platform empowers leaders with the feedback, real-time reporting, and insights they need to make strategic people decisions.  

About Emids    

Founded in 1999 and based in Nashville, Emids is a leading provider of digital transformation solutions across the healthcare and life science ecosystem, providing tailored, cutting-edge solutions and services across digital strategy, design, and engineering to payers, providers, biopharma, medical technology, and healthcare technology firms. Emids designs human-centered digital solutions and experiences, builds scalable platforms and connects disparate systems to enable interoperability, in its singular mission of advancing the future of health. Learn more at www.emids.com. 

[Nashville, TN, Jan 25, 2024] – Emids, a global leader in technology-led transformation and digital engineering solutions for the healthcare and life sciences industry, has been recognized as a Major Contender in the Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2023 for the second year in a row. Everest Group evaluated the payer digital capabilities of 32 healthcare ITS providers and mapped them on the PEAK Matrix® framework. The report assessed them on capability and market success-related dimensions providing an objective, data-driven comparative analysis.  

Emids has received multiple recognitions from Everest Group placing it as a Major Contender in several healthcare digital service categories including a Major Contender in the Healthcare Provider Digital Services Space as well as a Major Contender in the Healthcare Data and Analytics Services  in 2023. Emids’ healthcare domain-specific expertise, strategic acquisitions, client-centricity, data and automation solutions for optimizing provider workflow and patient engagement have been commended by Everest Group. 

Acknowledging this recognition, Balajee Sethuraman, Managing Partner, Payer Enterprise at Emids said, “We are thrilled to be recognized by Everest Group again for our Payer Digital Services. This underscores our commitment to delivering outcome-led solutions and digital transformation in the healthcare payer space. Emids has achieved a significant growth as a leader in this space and we continue to partner with top healthcare organizations to address their unique challenges and help create value for their business.” 

“Our robust solutions and offerings anchored in domain expertise, innovative design, engineering excellence and cutting-edge platforms, have further solidified our unique position in the market. We deliver Generative AI solutions through our EPulse^AI platform to help our clients in accelerating product development and go-to market time. It’s a great honor to be recognized for our work in the payer digital services landscape and to be able to contribute towards making healthcare better for all,” he further added. 

“With the healthcare industry undergoing radical changes, such as the shift to value-based care and the need for hyper-personalization, enterprises have made digital adoption the bedrock of their growth strategy to meet these growing demands,” said Priya Sahni, Practice Director at Everest Group.  

“With its strong portfolio of industry-specific IPs, Emids has enabled its clients to implement key functions across the payer value chain, such as claims adjudication and care management. The company’s strong domain expertise and investments in next-gen technologies (e.g., AI-enabled Digital Conversational Assistants, EPulse^AI) have led to its positioning as a Major Contender in Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2023,” she added. 

About Emids    

Founded in 1999 and based in Nashville, Emids is a leading provider of digital transformation solutions across the healthcare and life science ecosystem, providing tailored, cutting-edge solutions and services across digital strategy, design, and engineering to payers, providers, biopharma, medical technology, and healthcare technology firms. Emids designs human-centered digital solutions and experiences, builds scalable platforms and connects disparate systems to enable interoperability, in its singular mission of advancing the future of health. Learn more at www.emids.com.  

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Leading for Success” by Emids recognized as the Best Development Program for Frontline Leaders

BANGALORE, India – 5 September 2023 — Emids, a global leader in technology-led transformation and digital engineering solutions for the healthcare and life sciences industry, won the Silver Leadership Development Award for Best Development Program for Frontline Leaders at the 2023 HCM Excellence Awards by Brandon Hall Group.  

The 2023 Brandon Hall Group HCM Excellence Awards recognizes best practices for initiatives in Learning and Development, Talent Management, Leadership Development, Talent Acquisition, Human Resources, Sales Performance, Diversity, Equity & Inclusion and the Future of Work. 

Emids received this award for leadership development through its ‘Leading for Success’ 10-week global program. It is a blend of self-paced courses and virtual instructor-led sessions, many of which were delivered by senior leaders. This program is designed to empower the next generation of leaders to foster their skills for an enriching career and a thriving future at Emids. It provides first-line leaders, leading talented teams of engineers, analysts and domain experts, with insights and strategies to navigate challenging situations at work and beyond, thus fueling their growth. 

Commenting on this recognition, Pradipta Banerjee, Chief People Officer at Emids said, “The recognition by the Brandon Hall Group for our ‘Leading for Success’ program strongly reaffirms our steadfast commitment to shaping leadership excellence and offering our employees unmatched training and growth prospects. This program has enabled us to build impactful leaders and effective managers, nurture high-achieving teams and deliver exceptional client experiences, thereby driving value for our business. This award validates our efforts to foster the best talent in the tech space and our continuous endeavors to enhance the benchmarks of talent development.” 

“Excellence Award winners are shown to be organizations that truly value their employees and invest in them through their human capital management programs. “These HCM programs have been validated as best in class for business value and the impact on the employees themselves,” said Rachel Cooke, Brandon Hall Group Chief Operating Officer & HCM Excellence Awards program leader. 

Entries were evaluated by an international panel of independent industry experts, Brandon Hall Group senior analysts and executives based on how the program fits the need, design of the program, functionality, innovation and its overall measurable benefits. 

About Emids: 

Founded in 1999 and based in Nashville, Emids is a leading provider of digital transformation solutions across the healthcare and life sciences ecosystem, providing tailored, cutting-edge solutions and services across digital strategy, design, and engineering to payers, providers, biopharma, medical technology, and healthcare technology firms. Emids designs human-centered digital solutions and experiences, builds scalable platforms and connects disparate systems to enable interoperability, in its singular mission of advancing the future of health.

About Brandon Hall Group™ 

Brandon Hall Group is the only professional development company that offers data, research, insights, and certification to Learning and Talent executives and organizations. The best minds in Human Capital Management (HCM) choose Brandon Hall Group to help them create future-proof employee development plans for the new era. 

For over 30 years, we have empowered, recognized, and certified excellence in organizations worldwide, influencing the development of over 10 million employees and executives. Our HCM Excellence Awards program was the first to recognize organizations for learning and talent and is the gold standard, known as the “Academy Awards of Human Capital Management.” 

The awards recognize the best organizations that have successfully developed and deployed programs, strategies, modalities, processes, systems, and tools that have achieved measurable results. We are honored to receive applications from organizations worldwide ranging from small, medium, large, and global enterprises to government, not-for-profits, and associations. 

BANGALORE, Aug 29^th, 2023 – Emids, a global leader in technology-led transformation and digital engineering solutions for the healthcare and life sciences industry, has been recognised as the ‘Top Employer 2023 in India’ in a survey done by Top Employers Institute.  

Operating across 6 countries with an expanding global headcount of over 3,300 employees, Emids has core service offerings in Technology-led Digital Transformation, Data and Generative AI and Consulting which have fuelled its growth over the past decade. With its global delivery center based in India, Emids has over 2,500 employees in its offices located in Bangalore, Hyderabad and Noida.  

Being certified as a Top Employer showcases an organization’s dedication to a better world of work and exhibits this through excellent HR policies and people practices. 

The Top Employers Institute programme certifies organizations based on the participation and results of their HR Best Practices Survey. This survey covers six HR domains consisting of 20 topics including People Strategy, Work Environment, Talent Acquisition, Learning, Diversity, Equity & Inclusion, Wellbeing and more. 

Commenting on this recognition, Pradipta Banerjee, Chief People Officer, Emids said “We are delighted to receive this prestigious certification from the Top Employer Institute, specifically for our operations in India. At Emids, we cultivate an innovative, technology-driven culture with our people at its core. Our employees are passionate about driving transformative changes and are dedicated towards advancing the future of healthcare through cutting-edge technology solutions. We are committed to providing a workplace that prioritizes people-centered strategies, embraces digital first mindset and fosters the finest tech-savvy talent”. 

Top Employers Institute CEO David Plink says: “Exceptional times bring out the best in people and organizations. And we have witnessed this in our Top Employers Certification Programme this year: exceptional performance from the certified Top Employers 2023. These employers have always shown that they care for the development and well-being of their people. By doing so, they collectively enrich the world of work. We are proud to announce and celebrate this year’s group of leading people-oriented employers: the Top Employers 2023.” 

The programme has certified and recognised 2053 Top Employers in 121 countries/regions across five continents. 

About Emids: 

Founded in 1999 and based in Nashville, Emids is a leading provider of digital transformation solutions across the healthcare and life sciences ecosystem, providing tailored, cutting-edge solutions and services across digital strategy, design, and engineering to payers, providers, biopharma, medical technology, and healthcare technology firms. Emids designs human-centered digital solutions and experiences, builds scalable platforms and connects disparate systems to enable interoperability, in its singular mission of advancing the future of health. 

About Top Employers Institute: 

Top Employers Institute is the global authority on recognising excellence in 

People Practices. We help accelerate these practices to enrich the world of 

work. Through the Top Employers Institute Certification Programme, participating companies can be validated, certified, and recognised as an employer of choice. Established over 30 years ago, Top Employers Institute has certified 2 053 organizations in 121 countries/regions. These certified Top Employers positively impact the lives of over 9.5 million employees globally. 

Top Employers Institute. For a better world of work. 

Accelerates healthcare product engineering lifecycle by 50% while significantly increasing accuracy. 

NASHVILLE, Tenn. / BANGALORE, India – August 2, 2023 – Emids, a global leader in technology-led transformation and digital engineering solutions for the healthcare and life sciences industry, has announced the launch of its Generative AI platform, ‘EPulse^AI’ by Emids for the Healthcare industry. The platform is targeted at all participants in the healthcare ecosystem in the US—payers, providers, and tech companies, enabling them to drive better outcomes for patients. EPulse^AI by Emids accelerates product engineering and enhances productivity across the healthcare product development lifecycle by as much as 50%.

EPulse^AI by Emids is a first-of-its-kind platform in the healthcare industry, designed to focus on revolutionizing and simplifying product development. The platform assists clients in streamlining activities from product ideation to rollout. The integration of EPulse^AI into the product development process will enable better products that can improve the quality of medical care, enhance patient outcomes, and elevate the customer experience. For example, previously time-consuming tasks that would require several hours of manual effort can now be accomplished in just a few minutes through the new user interface based on Generative AI, resulting in an impressive user experience with human-like interaction. This streamlined approach not only saves time and resources but also paves the way for remarkable advancements in healthcare operations, ultimately benefitting all stakeholders involved.

“The implications of Generative AI in healthcare are truly remarkable. AI is redefining the way we process healthcare data to develop treatments, diagnose diseases and even prevent them altogether. We are thrilled to launch EPulse^AI by Emids at a time when the healthcare industry is poised for this digital transformation journey with AI at its core. EPulse^AI by Emids is a purpose-built solution that empowers Healthcare enterprises to enhance value-based care leveraging Generative AI capabilities,” said Sean Narayanan, Chief Executive Officer at Emids.

“Along with a combination of Generative AI tools and our proprietary solutions like Emids HealthConnect and CoreLAKE^TM, EPulse^AI helps enterprises design scalable new products with unprecedented efficiencies, build them with a faster speed time to market while ensuring seamless systems connectivity”, he said.

Speaking on the launch, Ram Singampalli, Chief Delivery Officer at Emids said, “With EPulse^AI by Emids we will focus on training and upskilling our engineers and digital healthcare technologists worldwide. EPulse^AI, built upon Emids’ deep-rooted healthcare domain expertise, is our strategic, ethical, and secure approach to reshaping product creation with the power of Generative AI.”

“Through EPulse^AI we are helping our clients uncover the unique potential of Generative AI and adapt to its ways of working specifically for healthcare. Our solutions ensure their readiness for Generative AI adoption, supercharge their product development journey, bridge the gap between data availability and actionable insights”, he added.

About Emids:

Founded in 1999 and based in Nashville, Emids is a leading provider of digital transformation solutions across the healthcare and life sciences ecosystem, providing tailored, cutting-edge solutions and services across digital strategy, design, and engineering to payers, providers, biopharma, medical technology, and healthcare technology firms. Emids designs human-centered digital solutions and experiences, builds scalable platforms and connects disparate systems to enable interoperability, in its singular mission of advancing the future of health. Learn more at www.emids.com.

For media enquiries, please contact:

Libby Werner

VP, Marketing and Communications, Emids

libby.werner@emids.com

Emids, a leading digital transformation solutions provider that collaborated with The Royal Ottawa Mental Health Centre (The Royal) to create a virtual walk-in clinic, has been named Finalist (Runner-up) of Healthcare & Life Sciences 2023 Microsoft Partner of the Year Award. The company was recognized among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

Acknowledging the win, Sean Narayanan, Chief Executive Officer, Emids said, “We are truly delighted for this recognition by Microsoft, and it is a testament of our strong collaboration and our commitment to provide innovative solutions to our clients. Our award-winning solution, the RAAM InQ Digital Front Door, is the result of a remarkable partnership between Emids, The Royal Ottawa Mental Health Centre and its community partners. This innovative digital experience, which leverages Emids’ HealthConnect application accelerator on Azure, is designed to increase access to safe, quality, and equitable care further strengthening population health.”

The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered outstanding Microsoft-based applications, services, and devices during the past year. Awards were classified in various categories, with honorees chosen from a set of more than 4,200 submitted nominations from more than 100 countries worldwide. Emids was recognized for providing outstanding solutions and services in the healthcare sector.

Microsoft Healthcare & Life Sciences Partner of the Year Award recognizes truly outstanding work in delivering solutions and services built on Microsoft platforms that positively impact mutual customers across the globe. Emids was selected as a finalist (runner-up) for demonstrating how innovations in healthcare and life sciences can bring Microsoft technology to life and enable digital transformation for customers.

The Royal Ottawa Mental Health Centre’s RAAM (Rapid Access Addiction Medicine) service is an innovative walk-in clinic that provides fast access to care for clients with substance use problems thereby improving outcomes and reducing opioid- and alcohol-related emergency department visits, hospitalizations, and deaths. Responding to both the pandemic and growing needs across a vast region, The Royal shifted to a virtual walk-in model, replicating the experience of an in-person visit through technology. Using several Azure cloud services and in collaboration with The Royal, Emids co-designed a digital technology solution that replicates the key components of a RAAM clinic. This new solution, named RAAM InQ Digital Front Door, improves access to care, ensures seamless interdisciplinary care, and expands regional reach to provide care wherever the client is at and whenever they need it.

Speaking about the award-winning project, Dr. Kim Corace, Vice President of Innovation and Transformation and Clinical Programming & Research Lead (Substance Use and Concurrent Disorders Program), The Royal Ottawa Mental Health Centre, said, “Our RAAM Digital Front Door is one of the easiest and most accessible health solutions in Ontario. Emids’ substantial technical expertise combined with the health care expertise of The Royal, our community partners and people with lived expertise have enabled this important step forward in breaking down barriers to care for individuals with substance use health needs. This solution has helped expand regional reach of The Royal’s clinic by 20%, serving rural communities and individuals across the province and substantially increasing access to personalized care.”

“Congratulations to the winners and finalists of the 2023 Microsoft Partner of the Year Awards!” said Nicole Dezen, Chief Partner Officer, and Corporate Vice President of Global Partner Solutions at Microsoft. “The innovative new solutions and services that positively impact customers and enable digital transformation from this year’s winners demonstrate the best of what’s possible with the Microsoft Cloud.”

The Microsoft Partner of the Year Awards are announced annually prior to the company’s global partner conference, Microsoft Inspire, which will take place on July 18-19 this year. Additional details on the 2023 awards are available on the Microsoft Partner blog:
https://blogs.partner.microsoft.com/partner/microsoft-inspire-2023-and-microsoft-partner-of-the-year-awards-nominations/

The complete list of categories, winners and finalists can be found at
https://partner.microsoft.com/en-us/inspire/awards

About Emids
Founded in 1999 and based in Nashville, Emids is a leading provider of digital transformation solutions across the healthcare and life science ecosystem, providing tailored, cutting-edge solutions and services across digital strategy, design, and engineering to payers, providers, biopharma, medical technology, and healthcare technology firms. Emids designs human-centered digital solutions and experiences, builds scalable platforms and connects disparate systems to enable interoperability, in its singular mission of advancing the future of health.

About The Royal
The Royal is one of Canada’s foremost mental health care, teaching, and research hospitals and is home to the Royal Ottawa Mental Health Centre, the Brockville Mental Health Centre, the University of Ottawa Institute of Mental Health and the Royal Ottawa Foundation for Mental Health. Our purpose is to expand access, hope and new possibilities for people with mental health and substance use health needs through the convergence of client and family-oriented care, science, education and lived expertise. Visit www.theroyal.ca to learn more about The Royal, our services, and our impact.

Emids, a global leader in technology-led transformation and digital engineering solutions for the healthcare and life sciences industry, has been recognized as a Major Contender this year in Everest Group’s PEAK 2023 under ‘Healthcare Data and Analytics Services’. An insight and fact-based research firm, Everest Group publishes The PEAK Matrix – an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across global markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

The research evaluated vendors based on strategy and consulting services, BI and visualization, advanced analytics and insights, and next-gen services. This also included enterprise data management and data governance, privacy, and security services. Emids has maintained its position as a Major Contender in Everest Group’s Healthcare Data and Analytics Services PEAK, with a total of 35 vendors assessed, including 8 Leaders, 21 Major Contenders, and 6 Aspirants.

Acknowledging this recognition, Abhijay Datta, Head, Data Engineering and Data Analytics, Emids said, “We are delighted to be recognised by Everest Group twice in a row for our Data and Analytics solutions in Healthcare. It is an honor to get validation from Everest Group for CoreLAKE^TM, as a suite of ready-to-deploy data management tools which is easily integrable in client’s landscape to accelerate their data modernization programs.”

“The healthcare sector has made substantial investments in data and analytics (D&A) due to regulatory changes, the need for interoperability and evolving customer expectations. Emids offers a portfolio of solutions that focuses on accelerators and frameworks, which helps deliver a faster time-to-value for clients,” said Priya Sahni, Practice Director at Everest Group.

“Emids’ strong technical and domain expertise, investments in partnerships with hyperscalers and alliances with niche technology providers specializing in Al/ML to co-develop solutions and increase market reach. This coupled with its proactive client management and focus on offering innovative price constructs, have enabled its positioning as a Major Contender in Everest Group’s Healthcare Data and Analytics Services PEAK Matrix® Assessment 2023,” she added.

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Based in India, Ram will drive Emids’ Global Delivery Strategy and Operations

BANGALORE, India / NASHVILLE, Tenn. – May 19, 2023 – Emids, a global leader in technology-led transformation and digital engineering solutions for the healthcare and life sciences industry, announced the appointment of Ram Singampalli as its Chief Delivery Officer. Based in India, Ram will lead Emids’ global delivery teams to build best-in-class delivery systems and operations for the company. Ram will join the Emids Executive Leadership Team.

In his previous role, Ram served as the Chief Operating Officer at Hexaware Technologies, where he led Global Delivery, Talent Management, Engineering and Operations, and Internal IT. Before joining Hexaware, he was associated with Syntel and Atos Syntel for more than 26 years. At Atos Syntel, he served as the Chief Delivery Officer, overseeing $2 billion in global delivery across various service offerings and Talent Management. An engineer and a techie, Ram is an IIT Bombay post-graduate in technology and is passionate about leading excellence in engineering, a key pillar that he will be driving at Emids.

Commenting on Ram’s appointment, Sean Narayanan, CEO of Emids said, “India has been Emids’ engine for global delivery since its inception, and we are thrilled to have Ram join us as we move to the next phase of our growth journey. He will play a critical role in building our teams and enhancing our operations in the country.”

Speaking on his new role, Ram Singampalli, Chief Delivery Officer at Emids said, “I am extremely proud to be joining such a talented team of transformation specialists. I look forward to accelerating and expanding our delivery strategy to help our clients navigate evolving engineering and transformation mandates, and help our global teams deliver world class solutions.”

While Emids is headquartered in the US, the company has a strong presence in India, having established its Global Delivery Centre in Bangalore. With over 2,000 employees in India, Emids has offices located in Bangalore, Hyderabad and Noida.

About Emids

Founded in 1999 and based in Nashville, Emids is a leading provider of digital transformation solutions across the healthcare and life science ecosystem, providing tailored, cutting-edge solutions and services across digital strategy, design, and engineering to payers, providers, biopharma, medical technology and healthcare technology firms. Emids’ core values as trusted guides and inclusive innovators, obsessed with delivering impact and value for its customers, are the cornerstones of its singular mission of advancing the future of health through impactful technology solutions. Learn more at www.emids.com.

Emids, a proven leader in technology-led transformation and digital engineering within the healthcare and life sciences industry, has been recognized as a Major Contender this year in Everest Group’s PEAK Matrix® for Healthcare Provider Digital Services.

As a Major Contender, Emids has been described as client centric, offering domain expertise, and being flexible, according to clients. Clients also appreciate the quick responsiveness and accommodative nature of Emids.

Historically, healthcare providers have been mired by the legacy IT estate, and regulations that have had the unfortunate consequence of incentivizing them to maintain the status quo.

However, that is not an option anymore, particularly as healthcare providers scramble to meet the needs of a world disrupted by the COVID-19 pandemic. Healthcare providers are now being forced to jump on the digital bandwagon to meet the demands faced by the healthcare ecosystem to battle this disruption.

To support enterprises on their digital journeys, service providers are ramping up capabilities through healthcare-specific partnerships and acquisitions. This, in turn, is driving the need for research and market intelligence on demand and supply trends in healthcare provider digital services.

Everest Group’s healthcare information technology services (ITS) program gauges the capabilities of Emids so customers can see the value Emids offers in the healthcare provider digital services space.

“Emids offers domain-focused solutions and services towards addressing specific digital needs of customers, such as virtual engagement/telehealth, and patient engagement. It also invested in strategic acquisitions of service providers Macadamian, CDR, and Quovantis to augment its healthcare solution offerings, which led to its positioning as a Major Contender in Everest Group’s Healthcare Provider Digital Services PEAK Matrix® Assessment 2023,” he added.

The PEAK Matrix® is a framework that helps Emids customers better understand the company’s market success & impact measured by the market adoption, portfolio mix, and value delivered. It also shows customers Emids’ scope of services offered, and sheds light on its vision.

Emids’ recognition as a Major Contender by Everest Group illustrates the domain expertise and value it offers customers who are seeking support in their digital journeys in this era of disruption.

Download the full Everest Group report and see how Emids’ capabilities align with your business needs in today’s healthcare market.

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NASHVILLE, Tenn.—Emids, a proven leader in technology-led transformation and digital engineering, within the healthcare and life sciences industry, has been ranked Best in KLAS 2023 for IT Consulting Services in the payer space. 

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care.  

A Best in KLAS award signifies to the healthcare IT industry a commitment, and partnership that only top tier vendors provide.  

All rankings are the direct result of client feedback, based on actual service value received, over the prior year. 

“Our partners’ evaluation of Emids’ performance has led to this award, and we thank them for their participation, our recognition, and valued partnerships,” Ragan added. 

Based on input from industry partners, Emids received an ‘A’ grade for its loyalty to the customer experience. Loyalty in the context of this report involves customers who would buy again from Emids, their overall satisfaction with Emids and whether they would recommend the organization to others. 

“The decision to go with [Emids] came down to the breadth of resources that they offered for things like business transformation. [Emids] had better technical expertise than other firms we looked at,” said one executive involved in rating Emids for the report. 

“Emids is professional and strategic, and they bring [to] us the right skills,” according to another executive who offered feedback for the report. 

KLAS’ mission is to improve the world’s healthcare by providing insights, collaboration, and transparency to provider, vendor, payer, and investor organizations.  

KLAS makes thousands of proactive calls each year to collect the research necessary for this report. In every instance, the KLAS methodology includes screening for bias to ensure as clean and random a sample as possible. 

About KLAS 

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services, and medical equipment to deliver reports, trending data, and statistical overviews. KLAS data is accurate, honest, and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit KLASresearch.com 

About Emids 

Based out of Nashville, Tenn., Emids is a global organization dedicated to digging deeper and going further. Emids works with customers to blaze new trails and positively impact the business of healthcare. At the intersection of design, engineering and domain expertise, teams at Emids move nimbly and provide trusted advice, seeking new ways to amplify results. The company is committed to bettering healthcare and empowering wellness by focusing on what matters. Using technology and insights, Emids is driven to create transformative outcomes for patients, providers and partners.