Based in India, Ram will drive Emids’ Global Delivery Strategy and Operations

BANGALORE, India / NASHVILLE, Tenn. – May 19, 2023 – Emids, a global leader in technology-led transformation and digital engineering solutions for the healthcare and life sciences industry, announced the appointment of Ram Singampalli as its Chief Delivery Officer. Based in India, Ram will lead Emids’ global delivery teams to build best-in-class delivery systems and operations for the company. Ram will join the Emids Executive Leadership Team.

In his previous role, Ram served as the Chief Operating Officer at Hexaware Technologies, where he led Global Delivery, Talent Management, Engineering and Operations, and Internal IT. Before joining Hexaware, he was associated with Syntel and Atos Syntel for more than 26 years. At Atos Syntel, he served as the Chief Delivery Officer, overseeing $2 billion in global delivery across various service offerings and Talent Management. An engineer and a techie, Ram is an IIT Bombay post-graduate in technology and is passionate about leading excellence in engineering, a key pillar that he will be driving at Emids.

Commenting on Ram’s appointment, Sean Narayanan, CEO of Emids said, “India has been Emids’ engine for global delivery since its inception, and we are thrilled to have Ram join us as we move to the next phase of our growth journey. He will play a critical role in building our teams and enhancing our operations in the country.”

Speaking on his new role, Ram Singampalli, Chief Delivery Officer at Emids said, “I am extremely proud to be joining such a talented team of transformation specialists. I look forward to accelerating and expanding our delivery strategy to help our clients navigate evolving engineering and transformation mandates, and help our global teams deliver world class solutions.”

While Emids is headquartered in the US, the company has a strong presence in India, having established its Global Delivery Centre in Bangalore. With over 2,000 employees in India, Emids has offices located in Bangalore, Hyderabad and Noida.

About Emids

Founded in 1999 and based in Nashville, Emids is a leading provider of digital transformation solutions across the healthcare and life science ecosystem, providing tailored, cutting-edge solutions and services across digital strategy, design, and engineering to payers, providers, biopharma, medical technology and healthcare technology firms. Emids’ core values as trusted guides and inclusive innovators, obsessed with delivering impact and value for its customers, are the cornerstones of its singular mission of advancing the future of health through impactful technology solutions. Learn more at www.emids.com.

Emids, a proven leader in technology-led transformation and digital engineering within the healthcare and life sciences industry, has been recognized as a Major Contender this year in Everest Group’s PEAK Matrix® for Healthcare Provider Digital Services.

As a Major Contender, Emids has been described as client centric, offering domain expertise, and being flexible, according to clients. Clients also appreciate the quick responsiveness and accommodative nature of Emids.

Historically, healthcare providers have been mired by the legacy IT estate, and regulations that have had the unfortunate consequence of incentivizing them to maintain the status quo.

However, that is not an option anymore, particularly as healthcare providers scramble to meet the needs of a world disrupted by the COVID-19 pandemic. Healthcare providers are now being forced to jump on the digital bandwagon to meet the demands faced by the healthcare ecosystem to battle this disruption.

To support enterprises on their digital journeys, service providers are ramping up capabilities through healthcare-specific partnerships and acquisitions. This, in turn, is driving the need for research and market intelligence on demand and supply trends in healthcare provider digital services.

Everest Group’s healthcare information technology services (ITS) program gauges the capabilities of Emids so customers can see the value Emids offers in the healthcare provider digital services space.

“Emids offers domain-focused solutions and services towards addressing specific digital needs of customers, such as virtual engagement/telehealth, and patient engagement. It also invested in strategic acquisitions of service providers Macadamian, CDR, and Quovantis to augment its healthcare solution offerings, which led to its positioning as a Major Contender in Everest Group’s Healthcare Provider Digital Services PEAK Matrix® Assessment 2023,” he added.

The PEAK Matrix® is a framework that helps Emids customers better understand the company’s market success & impact measured by the market adoption, portfolio mix, and value delivered. It also shows customers Emids’ scope of services offered, and sheds light on its vision.

Emids’ recognition as a Major Contender by Everest Group illustrates the domain expertise and value it offers customers who are seeking support in their digital journeys in this era of disruption.

Download the full Everest Group report and see how Emids’ capabilities align with your business needs in today’s healthcare market.

Download the Assessment

NASHVILLE, Tenn.—Emids, a proven leader in technology-led transformation and digital engineering, within the healthcare and life sciences industry, has been ranked Best in KLAS 2023 for IT Consulting Services in the payer space. 

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care.  

A Best in KLAS award signifies to the healthcare IT industry a commitment, and partnership that only top tier vendors provide.  

All rankings are the direct result of client feedback, based on actual service value received, over the prior year. 

“Our partners’ evaluation of Emids’ performance has led to this award, and we thank them for their participation, our recognition, and valued partnerships,” Ragan added. 

Based on input from industry partners, Emids received an ‘A’ grade for its loyalty to the customer experience. Loyalty in the context of this report involves customers who would buy again from Emids, their overall satisfaction with Emids and whether they would recommend the organization to others. 

“The decision to go with [Emids] came down to the breadth of resources that they offered for things like business transformation. [Emids] had better technical expertise than other firms we looked at,” said one executive involved in rating Emids for the report. 

“Emids is professional and strategic, and they bring [to] us the right skills,” according to another executive who offered feedback for the report. 

KLAS’ mission is to improve the world’s healthcare by providing insights, collaboration, and transparency to provider, vendor, payer, and investor organizations.  

KLAS makes thousands of proactive calls each year to collect the research necessary for this report. In every instance, the KLAS methodology includes screening for bias to ensure as clean and random a sample as possible. 

About KLAS 

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services, and medical equipment to deliver reports, trending data, and statistical overviews. KLAS data is accurate, honest, and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit KLASresearch.com 

About Emids 

Based out of Nashville, Tenn., Emids is a global organization dedicated to digging deeper and going further. Emids works with customers to blaze new trails and positively impact the business of healthcare. At the intersection of design, engineering and domain expertise, teams at Emids move nimbly and provide trusted advice, seeking new ways to amplify results. The company is committed to bettering healthcare and empowering wellness by focusing on what matters. Using technology and insights, Emids is driven to create transformative outcomes for patients, providers and partners. 

NASHVILLE, Tenn. – February 7, 2023 – Emids, the proven leader in technology-led transformation and digital engineering to the healthcare and life sciences industry, today named Sean Narayanan as Chief Executive Officer and a member of the Board of Directors. Company Founder and current CEO, Saurabh Sinha, will transition to the role of Chairman.  

Narayanan joins Emids after nearly two years at the helm of digital services firm Apexon, where he led the company through a period of transformational growth. Prior to Apexon, Narayanan was Senior Executive Vice President and CEO of the $5 billion Business and Platform Solutions division of Atos, a global leader in digital transformation services. He has also previously held executive roles at Liquidhub, iGate (now Capgemini) and Cognizant.

“Emids is incredibly well positioned in the market with deep, longstanding, client relationships and a strong leadership team, and Sean is the perfect person to take the company to the next level and lead us through this period of rapid expansion,” said Saurabh Sinha, whose ascension to Chairman comes after nearly 24 years as CEO.

Emids’ core service offerings in technology-led Digital Transformation, Data and AI, and Consulting have fueled its growth over the past decade, with global headcount now reaching more than 3,300 team members. The company’s proprietary data management platform CoreLAKE™ and rapid health innovation platform MHC^TM have seen a surge in client adoption in the past two years. Emids also founded and annually hosts one of the leading healthcare industry conferences – The Emids Healthcare Summit. The recent Summit held in November in Nashville had over 300 senior industry executives from across the healthcare and life sciences ecosystem in attendance.

“We are at a pivotal moment in healthcare and life sciences where organizations are leaning into the shift to value-based care and increasing digital engagement with patients and members,” said Sean Narayanan.

“We are very excited to welcome Sean to Emids,” said Jack Qian, Managing Director with New Mountain Capital. “We are extremely proud of the success that Emids has achieved under Saurabh’s leadership and look forward to partnering with both Sean and Saurabh in this next phase of the company’s growth.”

“Having known Sean since we were colleagues at Cognizant, I have the upmost confidence that his deep experience scaling digital services businesses through periods of rapid growth will be invaluable to Emids as well as to its customers,” added Prasad Chintamaneni, Managing Director with New Mountain Capital.

About Emids 

Founded in 1999 and based in Nashville, Emids is a leading provider of digital transformation solutions across the healthcare and life science ecosystem, providing tailored, cutting-edge solutions and services across digital strategy, design, and engineering to payers, providers, biopharma, medical technology and healthcare technology firms. Emids’ core values as trusted guides and inclusive innovators, obsessed with delivering impact and value for its customers, are the cornerstones of its singular mission of advancing the future of health through impactful technology solutions. Learn more at www.emids.com. 

Emids, a leader in digital engineering and transformation solutions to the healthcare and life sciences industries, has been positioned among the 2022 HFS Horizons Report for Healthcare Payer Service Providers.

HFS assessed the capabilities of 21 healthcare payer service providers to help buyers—including government agencies, health plans and self-insured employers—find the service provider that best suits their needs in the evolving healthcare market.

There’s a blurring of industry lines with an increasing number of non-traditional healthcare enterprises entering the $4 trillion U.S. healthcare market, leading to positive market disruptions that offer opportunities to overcome inefficiencies, poor outcomes, and increasing costs.

The payer market is seeing many shifts as consumer expectations evolve and financial pressures grow. One of these shifts involves vertical integrations among payers, which is providing healthcare enterprises the opportunity to move away from dwindling revenues and shrinking margins.

“We’re thrilled that Emids was recognized for its work in providing payers the impactful technology solutions they need to navigate the changing healthcare landscape,” said Praveen Soti, Emids President for Payer and Digital Solutions.

Praveen Soti, added that Emids continues to deliver an array of offerings including design-led engineering, automation, advanced data analytics, core platforms and rapid low code engineering that have supported payer organizations in delivering an outstanding member experience, reducing the cost of care and supporting the transition to value based care.

Emids continues to work at the intersection of design, engineering and domain expertise, helping clients blaze new trails and positively impact the future of health—including developing new market facing capabilities when working with payer clients amid this exciting time in the world of healthcare.

Emids, a leader in digital engineering and transformation solutions to the healthcare and life sciences industries, has been positioned by Everest Group as a Major Contender in the Life Sciences Digital Services landscape, according to Everest Group’s Life Sciences Digital Services PEAK Matrix® Assessment 2022.  

Everest Group evaluated the life sciences digital capabilities of 31 service providers and mapped them on the PEAK Matrix® framework, providing an objective, data-driven comparative analysis. In the report, all providers were positioned based on their level of market impact, as well as vision and capability.  

Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. They are leveraging digital services for value-based care and population health management, as well as to comply with changing regulations. Emids continues to be a trusted partner of these healthcare enterprises. 

Past recognitions from Everest Group include positioning Emids as a Major Contender in Healthcare Payer Digital Services in 2022, a Leader in the Healthcare IT Services provider landscape in 2021, and in 2020, positioning Emids as a Major Contender in the Healthcare Digital Services provider landscape. With multiple recognitions for Major Contender in several healthcare digital service categories, Emids’ healthcare domain-specific expertise, strategic acquisitions, client-centricity, data and automation solutions for optimizing provider workflow and patient engagement have been commended by Everest Group.  

Emids, a leader in digital engineering and transformation solutions to the healthcare and life sciences industries, has been positioned amongst the HFS Top 10: HCP Service Providers 2022 report.

HFS assessed and rated 17 service providers that serve healthcare service providers from primary care, acute care, specialty care and post-acute care. The report examined service providers’ role in the dynamic care delivery industry, assessing and rating participants across a defined series of innovation, execution, OneOffice™ alignment, and voice of the customer.

The healthcare provider market is seeing unprecedented challenges and Emids is uniquely positioned to guide them through this shift to digital. The pandemic exacerbated physician/caregiver burnout and the impending talent shortage is putting emphasis on how automation can remove repetitive tasks and how the usability of digital solutions used in every day work can ease the burden on both patients and providers.

The push to digital is also putting pressure on providers to provide the experiences that patients are used to from leading consumer brands through tools like Digital Front Doors and virtual assistants that can simplify appointment booking or symptom checking/management.

The data that all these new and existing tools create also must be made accessible, usable and connected in order to leverage AI/ML or advanced analytics to improve patient outcomes.

For results of the report and to purchase a copy please see the HFS website here.

Emids, a leader in digital engineering and transformation solutions to the healthcare and life sciences industries, has been positioned by Everest Group as a Major Contender in the healthcare payer digital services landscape, according to Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2022.

Everest Group evaluated the payer digital capabilities of 26 service providers and mapped them on the PEAK Matrix® framework, providing an objective, data-driven comparative analysis. In the report, all providers were positioned based on their level of market impact, as well as vision and capability.

Healthcare enterprises have made digital adoption the bedrock of their growth strategies to optimize processes, realize cost efficiencies, and enhance member experiences. They are leveraging digital services for value-based care and population health management, as well as to comply with changing regulations. Emids continues to be a leader in supporting these healthcare enterprises.

Past recognitions from Everest Group include positioning Emids as a Leader in the healthcare IT services provider landscape in 2021, and in 2020, positioning Emids as a Major Contender in the healthcare digital services provider landscape. With multiple recognitions for Major Contender in several healthcare digital service categories, Emids’ healthcare domain-specific expertise, strategic acquisitions, client-centricity, data and automation solutions for optimizing provider workflow and patient engagement have been commended by Everest Group.

Company’s revitalized identity and core values capture its vision of human-centered healthcare innovation

NASHVILLE, Tenn. (Feb. 9, 2022) – Emids, the proven leader in digital engineering and transformation innovations to the healthcare and life sciences industry, today launched a comprehensive rebranding initiative designed to align the company’s growth, domain expertise and industry reputation behind the singular mission of “advancing the future of health through impactful technology solutions.”

Evolving the Emids brand further supports the company’s profound impact as a partner of choice for leading organizations in the healthcare and life sciences industry.

Emids provides granular expertise and consulting in the domains of engineering, design and system management for payers, providers, biopharma, medical technology and healthcare technology firms.

The branding initiative solidifies Emids’ place at the nexus of healthcare’s transformation into a digital ecosystem where actionable information can be seamlessly exchanged, and innovation can occur at speed and scale.

In tandem with the incredibly pivotal time for healthcare, the driving forces of rapid expansion and global acquisitions compelled the evolution of Emids’ identity to better tell the story of who Emids is today, enabling the company to consistently deliver cohesion and value to internal stakeholders and external partners.

Emids’ growth has also increased the company’s footprint in healthcare. With over 3,300 associates in eight countries who partner with clients, Emids’ growing capabilities has enabled the organization to scale innovations in user-experience design and software development, human-centered engineering and low-code application development.

Over the next two months, the company will roll out its new identity across its global offices, customers, partners, employees and investors. Key assets include a revised logo, refreshed website, and new messages aligned across products and channels. A global brand marketing and advertising campaign will kick off later this year.

About Emids

Founded in 1999 and based in Nashville, Emids provides global digital transformation solutions across the healthcare ecosystem, providing tailored, cutting-edge solutions and services in the domains of engineering, design, and system management for payers, providers, biopharma, medical technology and healthcare technology firms. Emids’ core values as trusted guides and inclusive innovators obsessed with delivering impact and value for its customers are the cornerstones of its singular mission of advancing the future of health through impactful technology solutions. Learn more at www.emids.com.

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Contact:

Libby Werner | libby.werner@emids.com

NASHVILLE, Tenn. (Jan. 21, 2022) – Emids, a leader in digital engineering and transformation solutions to the healthcare and life sciences industry, today announced the acquisition of Cloud Development Resources (CDR), a leading provider of low-code, enterprise-grade business solutions and services on the OutSystems platform for some of the country’s leading and largest healthcare and life sciences companies. The terms of the deal were not disclosed.

Headquartered in Sarasota, Florida, with 180 employees in the U.S. and Philippines, CDR is a premium and award-winning partner of OutSystems, delivering low-code consulting services to a wide variety of customers but with a particular focus on clients in the healthcare and life sciences industry. OutSystems is the world leader in low-code development, helping developers develop, deploy and manage a full range of applications through AI-powered tools since 2001. The OutSystems modern application platform enables organizations of all sizes to deftly tackle any kind of critical application—from legacy modernization and workplace innovation to customer experience transformation—and build enterprise-grade apps and systems that transform their business faster.

CDR President Clark Swain said: “If the pandemic has taught us anything, it’s that you must be able to turn on a dime. To be able to do this in a secure, easy-to-maintain manner, you have to completely rethink how you deliver solutions; low-code technology is the answer. Together, with Emids’ deep healthcare expertise, we can radically transform how systems are created and maintained in the healthcare environment. They’re going to be faster, they’re going to be cheaper, and they’re going to be able to meet the increasing demands of both patients and clinicians.”

Michael Benson, SVP Americas of OutSystems, said the partnership is groundbreaking for healthcare and will fundamentally change how enterprise software is developed.

“With partners like Emids, we’re solving a critical problem in healthcare by helping IT departments tackle the widening IT skills gap, keep up with the incredibly fast pace of change—particularly with mobile apps—focus on the user experience, build better solutions and do it three to 10 times faster,” Benson said.

Emids has built its reputation as one of healthcare’s most trusted partners for health information technology (HIT) engineering and development, bringing clients industry-leading data science, engineering, and business strategy acumen plus the ability to take an innovative idea from concept to MVP to full-scale enterprise solution and with speed to market. The acquisition of CDR opens the door to even greater speed to market through the partnership with OutSystems and creates meaningful opportunities across new and existing healthcare and life science customers.

About Emids

Emids is a leading provider of digital transformation solutions to the healthcare industry, serving payers, providers, life sciences, and technology firms. Headquartered in Nashville, Emids helps bridge critical gaps in providing accessible, affordable, and high-quality healthcare by providing digital transformation services, custom application development, data engineering, business intelligence solutions, and specialized consulting services to all parts of the healthcare ecosystem. With over 3,300 professionals globally, Emids leverages strong domain expertise in healthcare-specific platforms, regulations, and standards to provide tailored, cutting-edge solutions and services to its clients. For more information, visit www.emids.com. 

About Cloud Development Resources

Cloud Development Resources (CDR) is a digital consulting firm specializing in leveraging the OutSystems low-code platform to deliver business transformation for clients in the healthcare, pharmaceutical, finance, insurance, and consumer packaged goods industries. CDR is the single most experienced OutSystems Partner in the Americas. Our team of both onshore and offshore experts have decades of hands-on experience building and running enterprise scale applications on the OutSystems platform. For more information, visit www.clouddevelopmentresources.com.

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Contact:

Libby Werner | 615-550-9908 | Libby.Werner@emids.com