Member Engagement
Blog
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Member Engagement
Payer
Digital for All: Why Accessibility Is the Missing Link in Member Engagement
May 21st, 2025It’s no secret amongst payer executives that digitally engaged members are more likely to schedule preventive care appointments, adhere to prescribed treatments, and are more likely to avoid costly emergency interventions and experience better health outcomes, overall. This enables payers to also reap substantial benefits – particularly in efficiency, cost management, and long-term profitability. As […]
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Member Engagement
Bridging the Care Gap: Rethinking Member Connections in a Digital-First World
Apr 4th, 2025Are your digital tools truly connecting with your members—or just checking a box? Emids surveyed 789 health insurance members across Employer-Provided Plans (EPP), Direct Purchase Plans (DPP), and Medicare Advantage Plans (MAP) to uncover insights that can help payers improve digital experiences, close care gaps, and boost long-term engagement.