Member Engagement

Blog

-

Member Engagement

Payer

Digital for All: Why Accessibility Is the Missing Link in Member Engagement 

May 21st, 2025

It’s no secret amongst payer executives that digitally engaged members are more likely to schedule preventive care appointments, adhere to prescribed treatments, and are more likely to avoid costly emergency interventions and experience better health outcomes, overall. This enables payers to also reap substantial benefits – particularly in efficiency, cost management, and long-term profitability.  As […]

eBook

-

Member Engagement

Bridging the Care Gap: Rethinking Member Connections in a Digital-First World 

Apr 4th, 2025

Are your digital tools truly connecting with your members—or just checking a box? Emids surveyed 789 health insurance members across Employer-Provided Plans (EPP), Direct Purchase Plans (DPP), and Medicare Advantage Plans (MAP) to uncover insights that can help payers improve digital experiences, close care gaps, and boost long-term engagement.

Sign up to receive our latest insights