Design Thinking

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Consumer Experience

Design Thinking

The Opportunity and Necessity of Inclusive Health Product Design

Aug 29th, 2022

Now is the Time for Inclusive Design The COVID-19 pandemic has redefined how healthcare services are delivered. There is a shift from in-person consultations and paper documentation to virtual consultations and electronic documentation. As a result, patients, clients and healthcare providers including many with a range of disabilities are having an increased number of interactions […]

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Design Thinking

Design-Led Engineering

Design Thinking: A UX Framework for Healthcare Apps

Apr 26th, 2022

UX design has a direct correlation to user adoption, time to complete a task, reduction in errors (thereby decreasing the risk to patient safety), a decrease in support calls, and an overall increase in user satisfaction. One of the most prominent issues facing clinicians and patients when trying to use a healthcare-related application is their […]

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Blog

Design Thinking

Modernize Technology: Pushing The Boundaries of Digital

Jun 30th, 2021

Despite 2020 being a sink-or-swim year, healthcare raised record-breaking funding rounds, experienced unparalleled levels of M&A and increased the adoption of virtual care. Throughout the pandemic, healthcare pushed beyond the boundaries of any single technology to deliver care. Whether a leader or laggard, healthcare organizations doubled down on leveraging technology when the pandemic amplified the […]

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Blog

Design Thinking

The Elements of Simple

Design Thinking: Just a Little of That Human Touch

Sep 25th, 2019

Traditionally, healthcare organizations have viewed their patient populations as just that – a singular group that was, for the most part, uniformly interacted with. Over the past two decades, growing consumerism in healthcare has necessitated a shift in that antiquated mentality. Addressing patients as individuals with unique circumstances, needs and preferences is status quo as […]

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Consumer Experience

Design Thinking

Accelerating the Consumer Experience

Jun 10th, 2019

In healthcare, as in other industries, consumers are expecting more. But, not all healthcare consumers want the same things. In a recent panel discussion we hosted with Lyft and Salesforce in San Francisco, thought leaders from the industry gathered to discuss several of the trending topics in the healthcare space, including the tools and technologies […]

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