Design-Led Engineering
Blog
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Design-Led Engineering
The Power of Service Design: Unlocking Digital Success in Healthcare
Apr 23rd, 2024In the ever-evolving landscape of healthcare, digital transformation is essential for enhancing patient care, improving efficiency, and reducing costs. As organizations seek ways to improve their digital services to better serve their customers, its paramount to align them with your business objectives. However, navigating this journey can often feel like exploring uncharted waters. Enter Service […]
Blog
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Design-Led Engineering
Working Towards a Mature Accessibility Culture at Emids
Mar 7th, 2024As organizations recognize the importance of creating inclusive environments for those with disabilities, they may struggle with where to begin. At Emids, we used a systematic approach to evaluate our current state of accessibility and developed a strategic plan for improvement. By sharing our story, we hope to inspire other companies to work towards maturing […]
Blog
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Behavioral Design
Design-Led Engineering
Beginner’s Guide to Behavioral Design in HealthTech: Key Strategies and Tips
Jan 12th, 2024Behavior change is the new frontier in healthtech Globally, seven out of the 10 leading causes of death are a result of – or exacerbated by – unhealthy behaviors. This is not lost in healthtech where the market value of mHealth apps currently sits close to $50 billion and is expected to more than double […]
Case Studies
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Design-Led Engineering
MYO-SHARE: Advancing Rare Disease Diagnosis Through Global Collaboration
Jul 25th, 2023Challenge Diagnosing and treating rare diseases is a complex task that often presents barriers. The MYO-MRI consortium, a dedicated group of healthcare professionals focused on rare conditions, was limited by an outdated method of sharing crucial patient images and data. In 2019, vital images were still being transported physically on CDs, causing substantial delays and […]
Case Studies
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Data
Design-Led Engineering
Unifying Data and Streamlining Service Delivery for a Health Benefits Administrator
Jul 21st, 2023Challenge Our client, a full-service Third-Party Administrator (TPA), serving a significant number of lives across multiple employer groups, faced a series of operational and technological challenges. Their growth strategy, involving the acquisition of multiple TPAs, led to a decentralized and siloed IT landscape, resulting in increased operational costs and complex data management. Their outdated legacy […]
Case Studies
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Design-Led Engineering
Payer
Experience Design of a Direct-to-Consumer Care Portal
May 11th, 2022Emids worked with a top Fortune 500 payer organization, which aims to empower their over 100m members to live healthier lives. The organization wanted to complement its care advisors with a high touch, digital concierge experience for families experiencing complex care needs regardless of their health plans. The objective was to free up space for […]
Case Studies
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Design-Led Engineering
Taking a Design-Led Approach to a Provider Portal Experience
Jan 10th, 2022Availity, a benefits and claims management platform, facilitates over 4 billion clinical, administrative and financial transactions annually for their payer & provider network. Facing market pressure from customers and competitors, Availity wanted to take a blue sky approach and reimagine their provider portal to reduce the overhead that resulted in calls to support. They turned […]
Blog
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Design-Led Engineering
Want Your Health App To Succeed? Consider These 8 Behavior-Change Design Tips
Apr 15th, 2021If you want your health app to flourish, keep these tips in mind. These techniques have an important goal. They’ll get people to use your app for a long period of time. And that’s important when users are trying to achieve results in their health journeys. We recently examined a few reasons why so many digital […]
Blog
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Design-Led Engineering
Why Digital Health Apps Fail And What You Can Do About It
Apr 8th, 2021The global mobile medical app market is exploding. It was worth $4.2 billion in 2020. In 2027, that number is expected to reach $20.7 billion. Even with all that growth, many digital health apps aren’t effective at creating positive health outcomes in the lives of people. Here’s why. The digital health industry is booming, but […]
Blog
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Design-Led Engineering
Engage Consumer: A New Foundation to Break the Mold
Apr 1st, 2021A decade ago, digital transformation in healthcare was focused on product features and large-scale transformation was often cost-prohibitive. Ideas were solved as engineering problems with technology tacked on, leading to wasteful spending and frequently failed initiatives. However, over the past two decades, growing consumerism and advances in technology have necessitated a shift in the status […]