Design-Led Engineering
Case Studies
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Design-Led Engineering
MYO-SHARE: Advancing Rare Disease Diagnosis Through Global Collaboration
Jul 25th, 2023Challenge Diagnosing and treating rare diseases is a complex task that often presents barriers. The MYO-MRI consortium, a dedicated group of healthcare professionals focused on rare conditions, was limited by an outdated method of sharing crucial patient images and data. In 2019, vital images were still being transported physically on CDs, causing substantial delays and […]
Case Studies
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Data
Design-Led Engineering
Unifying Data and Streamlining Service Delivery for a Health Benefits Administrator
Jul 21st, 2023Challenge Our client, a full-service Third-Party Administrator (TPA), serving a significant number of lives across multiple employer groups, faced a series of operational and technological challenges. Their growth strategy, involving the acquisition of multiple TPAs, led to a decentralized and siloed IT landscape, resulting in increased operational costs and complex data management. Their outdated legacy […]
Case Studies
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Design-Led Engineering
Payer
Experience Design of a Direct-to-Consumer Care Portal
May 11th, 2022Emids worked with a top Fortune 500 payer organization, which aims to empower their over 100m members to live healthier lives. The organization wanted to complement its care advisors with a high touch, digital concierge experience for families experiencing complex care needs regardless of their health plans. The objective was to free up space for […]
Case Studies
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Design-Led Engineering
Taking a Design-Led Approach to a Provider Portal Experience
Jan 10th, 2022Availity, a benefits and claims management platform, facilitates over 4 billion clinical, administrative and financial transactions annually for their payer & provider network. Facing market pressure from customers and competitors, Availity wanted to take a blue sky approach and reimagine their provider portal to reduce the overhead that resulted in calls to support. They turned […]
Blog
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Design-Led Engineering
Want Your Health App To Succeed? Consider These 8 Behavior-Change Design Tips
Apr 15th, 2021If you want your health app to flourish, keep these tips in mind. These techniques have an important goal. They’ll get people to use your app for a long period of time. And that’s important when users are trying to achieve results in their health journeys. We recently examined a few reasons why so many digital […]
Blog
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Design-Led Engineering
Why Digital Health Apps Fail And What You Can Do About It
Apr 8th, 2021The global mobile medical app market is exploding. It was worth $4.2 billion in 2020. In 2027, that number is expected to reach $20.7 billion. Even with all that growth, many digital health apps aren’t effective at creating positive health outcomes in the lives of people. Here’s why. The digital health industry is booming, but […]
Blog
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Design-Led Engineering
Creating Ecosystem Maps to Prioritize Product Investment
Dec 2nd, 2018When developing a new product it can be difficult to prioritize which features should be included in the initial release. Ecosystem mapping is a useful tool that can be used to visualize your product and the systems, processes, and data flows that surround it. Learn how to leverage this tool to ask deeper questions about […]
Blog
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Design-Led Engineering
Healthcare Customer Journey Mapping
Oct 5th, 2018Customer journey maps often expose pain points and opportunities for improvement in many other areas along the entire user journey – not just as it relates to software applications, but the process and overall customer service issues as well. Part of creating a ‘sticky’ digital health application that becomes a part of the user’s professional […]
Case Studies
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Design-Led Engineering
Fresenius Medical Care
Aug 28th, 2018Fresenius Medical Care is the world’s leading provider of products and services for people with chronic kidney failure. The company wanted to gain a deeper understanding of a major client group—nephrologists—and to apply the insight in developing solutions to address their needs. In partnership with the Centers for Medicare and Medicaid Services in the United States, […]
Blog
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Design-Led Engineering
4 Benefits of Using a Microservices Architecture in Digital and Connected Health Solutions
Aug 3rd, 2018Dive into what microservices is and discover the benefits of implementing a microservices architecture when it comes to accelerating your digital and connected health solution’s time to market. Healthcare is poised for significant change over the coming years as a result of emerging technologies like Artificial Intelligence (AI), virtual assistants, sensors, and wearables. Significant investments […]