Consumer Experience

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Consumer Experience

Data

How Better Management of Wearables Data Can Lead to Better Clinical Outcomes

Sep 1st, 2022

From counting steps to remote monitoring, how we deal with the building mountain of wearable data will determine the future of consumer acceptance. Wearable electronic health and fitness devices are in strong demand with 26 percent of U.S. households owning one as of 2018, according to the Consumer Technology Association (CTA).  They projected over 12.5 […]

Blog

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Consumer Experience

Design Thinking

Featured

The Opportunity and Necessity of Inclusive Health Product Design

Aug 29th, 2022

Now is the Time for Inclusive Design The COVID-19 pandemic has redefined how healthcare services are delivered. There is a shift from in-person consultations and paper documentation to virtual consultations and electronic documentation. As a result, patients, clients and healthcare providers including many with a range of disabilities are having an increased number of interactions […]

Blog

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Consumer Experience

Digital Transformation

Healthcare’s Next Frontier: Care Powered by Augmented and Virtual Reality

Jun 22nd, 2022

Augmented and virtual reality (AR & VR) have potential to transform the way healthcare is delivered while simultaneously improving the consumer and provider experience. Adoption of this technology has been high in industries like gaming, entertainment and retail—leading to a new age of interactive consumer experiences. Industries like healthcare, education and real estate are now […]

Blog

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Consumer Experience

Digital Transformation

How Healthcare Organizations Can Keep Consumers Engaged In The Digital Age

May 17th, 2022

The pandemic has made healthcare virtual out of necessity. The success of healthcare companies lies in how they interact with digitally-savvy patients and consumers. The pandemic has changed every facet of our lives and healthcare is no exception. While the healthcare industry was already tackling changes prior to the pandemic, the last two years have […]

Blog

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Consumer Experience

Digital Transformation

The Health at Home Transformation: Delivering Care in a Space of Trust

May 2nd, 2022

The last two years were marked by fear, isolation and economic challenges brought on by the COVID-19 pandemic. But it was through these challenges we developed a need to interact with each other remotely. In the healthcare ecosystem, we’ve seen a shift in how consumers engaged with their care providers—often through the use of technology […]

Blog

Consumer Experience

Data

Provider

Using Data to Transform the Consumer Experience

Mar 1st, 2018

As patient data becomes more diverse and emerging technologies such as artificial intelligence and machine learning make analytics more intuitive, opportunities are growing for connecting disparate data throughout the healthcare industry and using it to make decisions, predict needs, identify risks, and strengthen trust and relationships with consumers. In healthcare organizations, CIOs are leading these […]

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