Our Work
Explore a selection of case studies showcasing how Emids partners with healthcare and life sciences organizations to deliver tailored digital transformation. Our collaborative approach addresses complex industry challenges, improving patient outcomes, streamlining operations, and driving measurable business results.
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Payer
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Automation
Accelerating Quality and Efficiency: A QA Transformation Journey for a Leading Health Plan
Challenge A prominent health plan serving millions of members faced multiple, interrelated challenges that were impacting its efficiency and profitability. Key among these was a lengthy end-to-end (E2E) and user acceptance testing (UAT) cycle that extended up to eight weeks per release. This drawn-out testing period meant the health plan could only manage three production […]
Payer
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Automation
Transforming Operations with Intelligent Automation for a Leading Health Plan
Challenge A leading health plan with millions of members faced significant operational inefficiencies due to manual processes across multiple departments. These inefficiencies were time-consuming, hindered service quality, and negatively impacted the organization’s bottom line. Key areas such as Claims, Care Management, Enrollment & Billing, and Pharmacy Benefit Management were experiencing bottlenecks, leading to delays, higher […]
Payer
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Automation
Scaling ServiceNow
Overview Our client is a Fortune 500 payer and is a leading provider of traditional and consumer-directed healthcare insurance plans and related services. This includes medical, pharmaceutical, dental, behavioral health, long-term care and disability plans, provided primarily through employer-paid (fully or partly) insurance and benefit programs and Medicare. The organization’s network includes 22.1 million medical […]