Terms and Conditions

Terms and Conditions for SMS OTP Verification

Last Updated: May 27, 2026

Welcome to Emids App(“Company”, “we”, “our”, or “us”). These Terms and Conditions govern the use of SMS-based One-Time Password (“OTP”) verification services provided through our mobile application and related services.

By providing your mobile phone number and requesting an OTP, you agree to these Terms and Conditions.

1. Purpose of SMS Messages
We use SMS messages solely for:

• User authentication
• Account verification
• Login verification
• Security-related notifications

These messages are transactional in nature and are not promotional or marketing messages.

2. User Consent

By entering your phone number and requesting verification, you expressly consent to receive SMS messages from Emids containing one-time verification codes (OTP) and other security-related communications.

Consent is not a condition of purchase.

You confirm that:

• You are the authorized user of the mobile number provided.
• The mobile number is accurate and active.
• You are permitted to receive SMS messages on that number.

We maintain records of consent, including timestamps and verification requests, as required for messaging compliance purposes.

3. Message Frequency
Message frequency varies based on your activity within the application.

Typically:

• One OTP message is sent per login, registration, password reset, or verification request initiated by you.
• No recurring promotional SMS campaigns are conducted through this verification service.

4. Message and Data Rates
Standard message and data rates may apply according to your mobile carrier plan.
You are responsible for any fees charged by your wireless provider.
This disclosure is required under carrier and industry messaging guidelines.

5. STOP and HELP Instructions
You may reply:
STOP to opt out of receiving SMS messages from us
HELP for assistance regarding our messaging services

Please note:
Opting out may prevent you from using certain authentication or account security features.
After sending STOP, you may need to re-enable SMS verification through the application settings or customer support.

6. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages depends on:

• Your wireless carrier
• Network availability
• Geographic location
• Device compatibility

7. Supported Carriers
Our messaging services are supported by most major mobile carriers; however, availability may vary by region and carrier.

8. Privacy
Your privacy is important to us.
We collect and process your phone number and verification-related information solely for authentication, fraud prevention, account security, and compliance purposes.
For more details, please review our Privacy Policy:
https://www.emids.com/privacy-policy/
Twilio and carrier compliance standards require that SMS programs clearly disclose privacy and consent handling practices.

9. Prohibited Use
You agree not to:
Use temporary or unauthorized phone numbers
Attempt to abuse or bypass authentication systems
Use automated systems to request OTPs excessively
Engage in fraudulent or malicious activities
We reserve the right to block verification requests or suspend accounts suspected of abuse, fraud, spam, or illegal activity.

10. Service Availability
We do not guarantee uninterrupted or error-free SMS delivery.
OTP delivery may be affected by:
Carrier delays
Network outages
Country-specific restrictions
Anti-spam filtering systems

11. Changes to These Terms
We may update these Terms and Conditions from time to time.
Updated versions will be posted on this page with the revised effective date.
Continued use of our services after updates constitutes acceptance of the revised terms.

12. Contact Information
If you need assistance regarding SMS verification services, please contact us:
Email: privacy@emids.com
Website: https://www.emids.com/
You may also reply HELP to any SMS received from us for assistance.