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Automation
Intelligent Automation: Healthcare’s New Essential Coworker
The future of healthcare relies on removing the robot from the human to focus on what matters most – the patient experience and mission-critical work of delivering care. Administrative processes are the backbone of healthcare operations, but they’re inefficient, error-prone, and limit employee capacity. No industry stands to experience more return on investment from automation […]

Data & Analytics
Digital Transformation
The Role of Data & Analytics in Digital Transformation
What if you overheard a health plan CIO give this command: “Alexa, over the last three months, which New York providers received the most payment for treatment of out-of-state patients with chronic conditions?” Ridiculous, right? After all, Alexa is merely a voice-activated assistant, not a miracle worker. But maybe it’s not so ridiculous. Maybe the […]

Design-Led Engineering
How Healthcare Ecosystem Maps Can Help You Prioritize Product Investment
When developing a new healthcare product or service it can be difficult to prioritize which features should be included in the initial release – especially when we consider the complexity of healthcare systems, regulatory requirements, and the need to continuously improve medical care and health outcomes. Healthcare ecosystem mapping is a valuable tool for visualizing […]

Automation
Provider
Robotic Process Automation for Healthcare: The What, Why & How – 2024 Edition
We live in a world where computer time is eclipsing face-time. Where technology, tools and regulations that were supposed to make us more efficient at times seem to bog us down. Where the use of our “human” brain isn’t always saved for the more complex or personal tasks required of us. The benefits of using robotic […]

Design-Led Engineering
Healthcare Customer Journey Mapping
Healthcare customer journey maps often expose pain points and opportunities for improvement in many other areas along the entire user journey – not just as it relates to software applications, but how it relates to patient perceptions, satisfaction scores, and overall customer experience. Part of creating a ‘sticky’ digital health application that becomes a part […]

Design-Led Engineering
4 Benefits of Using a Microservices Architecture in Digital and Connected Health Solutions
Dive into what microservices is and discover the benefits of implementing a microservices architecture when it comes to accelerating your digital and connected health solution’s time to market. Healthcare is poised for significant change over the coming years as a result of emerging technologies like Artificial Intelligence (AI), virtual assistants, sensors, and wearables. Significant investments […]

Product Engineering
Pushing the DevOps Needle with In-Sprint Automation
IT and software organizations began adopting the Agile method more than a decade ago in order to deliver releases in quick succession. DevOps came along soon after, narrowing the gap between concept and reality. DevOps is a significant shift in software development and testing, as it relies on automation and collaboration to improve how teams […]

Data & Analytics
Provider
Data Governance, Data Liquidity and the Data Chain of Trust
How the right data governance model can help healthcare organizations meet the demands of digital transformation By Randy Thomas, FHIMSS Senior Director, Value-based Consulting Value-based care. Population health management. Digital health. Healthcare consumerism. Promoting interoperability. All these evolving healthcare opportunities require consistent, accurate, reliable data. While the quantity of data created in healthcare continues to […]

Product Engineering
Quality Assurance
Why Merging Business Analyst (BA) and Quality Assurance (QA) Roles Is a Smart Move for Your Product Development Strategy
As the healthcare industry continues to change and evolve, the demand for advanced healthcare technology is on the upswing. Development teams find themselves hard-pressed to deliver technology faster and more efficiently. Healthcare organizations and vendors developing new technologies are the perfect candidates for the Agile practice, where overlapping, cross-functional roles and frequent collaboration are keys […]

Product Engineering
Quality Assurance
How Integrating Business Analyst (BA) and Quality Assurance (QA) Teams Drives Successful Application Development, Delivery
What BA/QA Integration Can Do BA/QA integration identifies defects early in the process, when they can be remediated much more inexpensively. The merging of these roles creates more contextual knowledge among the team members, and they are able to propose ideas for improvement related to functionality, compliance and quality. Eliminating the silos between the two […]

Data & Analytics
HealthTech
Tackling Telehealth Integration Challenges
Telehealth integration projects typically involve connecting systems, integrating data sets including cleansing and normalizing data, and integrating an increasing array of mobile devices. The grand goal is to connect all of these incoming mobile data streams to the core clinical systems—most importantly, the EMR. In many cases, telehealth integration with the lab and radiology information […]

Product Engineering
Quality Assurance
Defining the BA/QA Role
Combining the business analyst and quality assurance roles is a solution gaining favor among many businesses to address the challenges of moving from a siloed workflow process to Agile. A BA/QA expert is a unique individual, one who possesses an in-depth understanding of the business domain and customer needs to define new software requirements yet […]