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Transforming IT Infrastructure for a Top-Tier Healthcare Company
One of the largest healthcare companies in the Fortune 500 approached Emids with a vision for a modern IT ecosystem. They found themselves in a situation where their IT infrastructure and capabilities were not scalable to support their rapid growth. These infrastructural shortcomings were not merely internal roadblocks. They directly impacted the customer experience and […]
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The Opportunity and Necessity of Inclusive Health Product Design
Now is the Time for Inclusive Design The COVID-19 pandemic has redefined how healthcare services are delivered. There is a shift from in-person consultations and paper documentation to virtual consultations and electronic documentation. As a result, patients, clients and healthcare providers including many with a range of disabilities are having an increased number of interactions […]
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Humana’s Low-Code Partnership Approach to Rapid Digital Innovation
In an era of rapid digital healthcare innovation, Humana, the third largest health insurance company in the U.S. faced several challenges within its digital channels unit to rapidly bring new solutions to market. It was laden with complex architecture, which meant IT had to tread carefully, given the importance of safeguarding personal health information for […]
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Digital Front Door Solution for a Rapid Access Addiction Medicine Clinic
Challenge One of Canada’s leading mental health care facilities was facing significant difficulties in delivering necessary care to their patients with mental-health illness and addiction during the COVID-19 pandemic. With the limitations imposed by the pandemic, in-person access to medical care was restricted, and the opioid-overdose rate surged. To continue providing quality care, the facility […]