Consumer Experience

The Opportunity and Necessity of Inclusive Health Product Design

Blog

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Consumer Experience

Design Thinking

Featured

The Opportunity and Necessity of Inclusive Health Product Design

Aug 29th, 2022

Now is the Time for Inclusive Design The COVID-19 pandemic has redefined how healthcare services are delivered. There is a shift from in-person consultations and paper documentation to virtual consultations and electronic documentation. As a result, patients, clients and healthcare providers including many with a range of disabilities are having an increased number of interactions […]

How Healthcare Organizations Can Keep Consumers Engaged In The Digital Age

Blog

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Consumer Experience

Digital Transformation

How Healthcare Organizations Can Keep Consumers Engaged In The Digital Age

May 17th, 2022

The pandemic has made healthcare virtual out of necessity. The success of healthcare companies lies in how they interact with digitally-savvy patients and consumers. The pandemic has changed every facet of our lives and healthcare is no exception. While the healthcare industry was already tackling changes prior to the pandemic, the last two years have […]

The Health at Home Transformation: Delivering Care in a Space of Trust

Blog

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Consulting

Consumer Experience

The Health at Home Transformation: Delivering Care in a Space of Trust

May 2nd, 2022

The last two years were marked by fear, isolation and economic challenges brought on by the COVID-19 pandemic. But it was through these challenges we developed a need to interact with each other remotely. In the healthcare ecosystem, we’ve seen a shift in how consumers engaged with their care providers—often through the use of technology […]

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