Only a few short years ago, renting a movie was a fairly complex process. One that involved getting in your car, driving to the store, browsing through aisles, hoping the…
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Overview Our client is a Fortune 500 payer and is a leading provider of traditional and consumer-directed healthcare insurance plans and related services. This includes medical, pharmaceutical, dental, behavioral health,…
If technology is finally catching up to people’s vision of its ability to transform the healthcare experience, then what’s the hold up? Some say it’s fear. Fear that technology’s fuel...
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I recently attended the HIMSS19 Global Conference and Exhibition in Orlando, where I came away with an even stronger realization that digital transformation is a work in progress for many…
Excellence is defined as ‘the quality of being outstanding.’ So, when discussing the broad topic of centers of excellence established within an organization, the bar has already been set quite…
I recently attended AHIP’s Consumer Experience & Digital Health Forum in Nashville, Tenn., where the discussion focused on several key initiatives that will continue to guide our industry on the…
A new year will undoubtedly bring new and exciting trends to our continuously evolving healthcare industry. And as I reflect on 2018 and look forward to the coming year, I…
One of my top takeaways from the amazingly in-depth conversations that were had at our recent emids Healthcare Summit is that something very important… something subtle yet monumental… has changed…
NASHVILLE, November 29, 2018 – Seventy-eight percent of healthcare enterprises say their digital initiatives are failing, according to results of the first healthcare-only Digital Transformation Readiness Survey released today by…
It’s no longer enough to just keep IT systems operating and available every day or to keep digital innovation projects on track and on budget. CIOs need to be able…
Chatbots bring the right mix of automation and human interaction In today’s experience economy, consumers expect to be delighted. According to Becker’s Hospital Review, seventy-eight percent of the more tech-savvy…
We live in a world where computer time is eclipsing face-time. Where technology, tools and regulations that were supposed to make us more efficient at times seem to bog us…
