Intelligent automation like robotic process automation (RPA), machine learning (ML) and artificial intelligence (AI) have the power to shift employees from data routers to critical-thinking humans, with newfound capacity for…
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The future of healthcare relies on removing the robot from the human to focus on what matters most – the patient experience and mission-critical work of delivering care. Administrative processes…
Few things test an organization’s mettle more than a global pandemic, and fewer things still can shine as bright a light on that organization’s true purpose. Over the past few…
Health and wellness are inextricable and of increasing importance, evidenced by the explosion of the wellness industry into a multi trillion-dollar market. Americans’ interest and willingness to invest in their…
Traditionally, healthcare organizations have viewed their patient populations as just that – a singular group that was, for the most part, uniformly interacted with. Over the past two decades, growing…
We see many organizations with digital transformation efforts that appear stuck in quicksand, struggling with buy-in and stakeholder alignment. It usually comes down to one very important missing element: “an…
