One of my top takeaways from the amazingly in-depth conversations that were had at our recent emids Healthcare Summit is that something very important… something subtle yet monumental… has changed…
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Chatbots bring the right mix of automation and human interaction In today’s experience economy, consumers expect to be delighted. According to Becker’s Hospital Review, seventy-eight percent of the more tech-savvy…
I recently attended the 2018 Information Management Symposium in Birmingham, hosted by Blue Cross Blue Shield of Alabama. The purpose of this event was to provide Plan business and technical representatives an opportunity to network and exchange best practices and innovations…
“The only thing that is constant is change.” Heraclitus A confluence of disruptive forces is signaling a tectonic shift in the healthcare landscape– liquidity of data, expectations of a digital,…
I recently returned from the 2018 AHIP conference in San Diego, and found it to be an invigorating experience, with participants discussing some of the biggest challenges and opportunities in…
As patient data becomes more diverse and emerging technologies such as artificial intelligence and machine learning make analytics more intuitive, opportunities are growing for connecting disparate data throughout the healthcare…
The cost of healthcare is rising for patients, and it’s only expected to get more expensive. Increased insurance coverage due to the Affordable Care Act, economic growth and an aging…
Patients are changing the game in healthcare, and healthcare organizations need to adapt to gain their business and loyalty. According to Deloitte’s 2016 Consumer Priorities in Health Care Survey, consumers…
Consumerism is gaining ground in the healthcare industry and reshaping the way healthcare will be delivered in the future. As healthcare premiums rise to $17,000 a year for the average…
Healthcare in the United States is changing rapidly, and many factors are putting a strain on the industry—the shift from fee-for-service to value-based care; a shortage of doctors, nurses and…
Progressive healthcare companies are thinking about how to engage consumers before they become patients, reinventing costly and life-threatening illnesses, and improving quality. The hope is that with better information, more frequent interaction and incentives…
