Thriving in a consumer-driven landscape means providing a more relevant, retail-like experience across the healthcare system. It demands new ways of thinking about and using member and patient data and leveraging up-and-coming technologies such as big data, the Internet of Things (IoT), machine learning and artificial intelligence.
To be successful, digital transformation must ensure:
Seamless information exchange. Payers must be able to share data with all entities, including providers, vendors and members, in convenient and meaningful ways.
End-to-end integration of processes and systems. Payers must be able to break down technological silos, streamline data processing, and provide virtual services and oversight.
A holistic approach to governance. Payers should be able to strengthen collaboration and connectedness across all points of the organization—from top to bottom—and fundamentally change how they operate.
emids has broad experience designing, developing and updating healthcare apps across all areas of clinical practice, financial operations and claims management. For payers, that translates into groundbreaking new applications for care management, member self-service and population health to support business strategy and increase member engagement.