https://www.youtube.com/watch?v=GEpMsbG7yck
Healthcare's Turning Point
78% of healthcare enterprises say their digital initiatives are failing
We surveyed 76 healthcare organizations from all aspects of the digital transformation journey to develop the industry’s first digital transformation readiness benchmarks. Organizations that have embedded digital into their DNA are making quantum leaps while those who have kept it closeted as an IT function alone are floundering.
Leading Enterprises Take a Different Approach to Digital
Old Way
Digital Projects
Projects that reduce costs, increase speed or increase quality within the current operating and business models through the application of digital technologies.
New Way
Digital Strategy
Programs that change how business objectives are achieved, typically in the area of customer experience, employee experience, or business model leveraging digital technologies.
Old Way
CIO Led IT Strategy
Historically the IT strategy was set by the CIO with a primary focus on achieving IT excellence or set in coordination with individual business units.
New Way
CEO/Executive Buy-In
Leading enterprises have 30 percent higher CEO involvement in outlining the IT strategy versus other enterprises.
Old Way
Cost Optimization
IT organizations have long been focused on using technology to ensure basic “lights on” services and containing costs.
New Way
Business Value Creation
75 percent of leading enterprises are focused on Identifying ways technology can drive business value
Barriers to Digital Transformation
External Collaboration
Policy and Regulation
Access to Information
Lack of Funding
Internal Alignment
Leading Enterprises that have Embraced Digital Transformation Generated 2x Higher Impact in Strategic Areas
Four principles used by leading organizations
CEO and Board Buy-In
Leading enterprises have 30 percent higher CEO involvement in outlining the IT strategy versus other enterprises.
Digital Transformation Fund
Leading enterprises are 30 percent more likely to have established separate funds for innovation and digital transformation initiatives.
Empowered Market-Facing Units
Leading enterprises take a more federated model and empower market-facing units to fund and execute digital objectives.
Third-Party Relationships
Leading enterprises are three times more willing to tap into external innovation ecosystems.
Ready to start charting your own digital transformation journey?
Take the Digital Transformation Readiness Survey to understand how you compare to leading enterprises.
Relevant Reads
November 2018
Why Doctors Hate Their Computers
The New Yorker
Digitization promises to make medical care easier and more efficient. But are screens coming between doctors and patients?
October 2018
Amazon's health-care ambitions shouldn't be underestimated
CNBC
Gary Gottlieb is in a prime spot to see how technology companies are shaking up health care. A trained psychiatrist who previously ran Partners Healthcare in Boston, one of the largest hospitals in the country, Gottlieb is currently CEO of Partners in Health, which focuses on taking care of poor people around the world. He's also an executive partner at venture firm Flare Capital Partners, working in an advisory role.
October 2018
23andMe CEO Anne Wojcicki says ‘one of our biggest competitors’ is fake science on sites like Goop
recode
Unlike many Silicon Valley CEOs, 23andMe’s Anne Wojcicki is constantly reminding her employees of an uncomfortable truth: “We mess with people’s lives.” “You tell someone that they’re a carrier for BRCA, or you tell someone, ‘You’re a high risk for blood clots.’ Or you tell someone that you’re one-64th Native American,” Wojcicki said on the latest episode of Recode Decode. “And it has real consequences on their life. And so we’re messing with people’s identity. And it’s really important that we take that seriously.”
October 2018
Walmart is changing how we pay for healthcare: 5 things to know
Becker's Hospital Review
With nearly 1.5 million employees across 4,700 stores, Bentonville, Ark.-based Walmart is the nation's largest private employer. And with nearly 1 million of those employees self-insured, it's also a heavy influencer on the U.S. healthcare market, according to a MarketWatch analysis.
August 2018
Tools That Promote Payer-Provider Collaboration
Managed Healthcare Executive
Systematic collaboration between payers and providers is the key to providing better care at lower cost in the United States. Looking back at the past decade, once-emerging technologies such as electronic health record systems (EHRs), computerized physician order entry (CPOE), and auto-authorization and adjudication showed promise.
July 2018
Why the hospital of the Future will be your own home
Ted Talk
Nobody likes going to the hospital, whether it's because of the logistical challenges of getting there, the astronomical costs of procedures or the alarming risks of complications like antibiotic-resistant bacteria. But what if we could get the lifesaving care provided by hospitals in our own homes?
April 2018
5 User Experience Trends Driving Digital Transformation
Forbes
It’s no secret healthcare has improved with technology. I can schedule an appointment with my doctor, view my medical record, and fill a prescription all from an app on my phone. Robotics has changed the way surgery is completed. Human organs are being printed using 3D printers. However, with all these amazing steps towards healthcare of the future, we are missing one important factor: digital user experience.
November 2018
Digital Projects v. Digital Transformation: Three Essentials for IT-Driven Business Outcomes
Tim McMullen
It’s no longer enough to just keep IT systems operating and available every day or to keep digital innovation projects on track and on budget. CIOs need to be able to deliver against an IT strategy that drives measurable business outcomes.
November 2018
Enabling a Breakthrough Customer Experience
emids
In today’s experience economy, consumers expect to be delighted. According to Becker’s Hospital Review, seventy-eight percent of the more tech-savvy consumers say the healthcare digital customer experience needs improvement, and 50 percent said they would leave their current physician for a better digital customer experience.
November 2018
The Future of Work: Robotic Process Automation
emids
We live in a world where computer time is eclipsing face-time. Where technology, tools and regulations that were supposed to make us more efficient at times seem to bog us down. Where the use of our “human” brain isn’t always saved for the more complex or personal tasks required of us.
September 2018
The Three Levers for Winning in Digital Transformation: Are You Ready?
Praveen Soti
A confluence of disruptive forces is signaling a tectonic shift in the healthcare landscape– liquidity of data, expectations of a digital, tech-enabled consumer-grade experience, shift to risk-bearing models, ever-increasing cost pressures, and regulatory uncertainty.
August 2018
Building a Digital Enterprise: Your Customer is Ahead of You…
Saurabh Sinha
For all industries – including healthcare, building the Digital Enterprise (Industry 4.0) is by far the most important strategic imperative since the advent of the Internet. Neither Y2K nor ICD-10 comes close in comparison and here’s why; Digital directly impacts an enterprise’s value chain, both vertically and horizontally.
2018
10% of CIOs are Transformation Ready…Are you?
Everest Group
Is your IT organization ready to digitally transform your enterprise? According to our research, there’s a 10 percent likelihood that you and your IT organization are ready to reinvent your enterprise through digital technology that dramatically alters your customers’ experience and drives true business transformation.
