Emids Named by Everest Group as a Major Contender in Healthcare Payer Digital Services 

[Nashville, TN, Jan 25, 2024] – Emids, a global leader in technology-led transformation and digital engineering solutions for the healthcare and life sciences industry, has been recognized as a Major Contender in the Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2023 for the second year in a row. Everest Group evaluated the payer digital capabilities of 32 healthcare ITS providers and mapped them on the PEAK Matrix® framework. The report assessed them on capability and market success-related dimensions providing an objective, data-driven comparative analysis.  

Emids has received multiple recognitions from Everest Group placing it as a Major Contender in several healthcare digital service categories including a Major Contender in the Healthcare Provider Digital Services Space as well as a Major Contender in the Healthcare Data and Analytics Services  in 2023. Emids’ healthcare domain-specific expertise, strategic acquisitions, client-centricity, data and automation solutions for optimizing provider workflow and patient engagement have been commended by Everest Group. 

Acknowledging this recognition, Balajee Sethuraman, Managing Partner, Payer Enterprise at Emids said, “We are thrilled to be recognized by Everest Group again for our Payer Digital Services. This underscores our commitment to delivering outcome-led solutions and digital transformation in the healthcare payer space. Emids has achieved a significant growth as a leader in this space and we continue to partner with top healthcare organizations to address their unique challenges and help create value for their business.” 

“Emids has achieved a significant growth as a leader in this space and we continue to partner with top healthcare organizations to address their unique challenges and help create value for their business.”

Balajee Sethuraman

Managing Partner, Payer Enterprise at Emids

“Our robust solutions and offerings anchored in domain expertise, innovative design, engineering excellence and cutting-edge platforms, have further solidified our unique position in the market. We deliver Generative AI solutions through our EPulseAI platform to help our clients in accelerating product development and go-to market time. It’s a great honor to be recognized for our work in the payer digital services landscape and to be able to contribute towards making healthcare better for all,” he further added. 

“With the healthcare industry undergoing radical changes, such as the shift to value-based care and the need for hyper-personalization, enterprises have made digital adoption the bedrock of their growth strategy to meet these growing demands,” said Priya Sahni, Practice Director at Everest Group.  

“With its strong portfolio of industry-specific IPs, Emids has enabled its clients to implement key functions across the payer value chain, such as claims adjudication and care management.”

Priya Sahni

Practice Director at Everest Group

“With its strong portfolio of industry-specific IPs, Emids has enabled its clients to implement key functions across the payer value chain, such as claims adjudication and care management. The company’s strong domain expertise and investments in next-gen technologies (e.g., AI-enabled Digital Conversational Assistants, EPulseAI) have led to its positioning as a Major Contender in Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2023,” she added. 

About Emids   

Founded in 1999 and based in Nashville, Emids is a leading provider of digital transformation solutions across the healthcare and life science ecosystem, providing tailored, cutting-edge solutions and services across digital strategy, design, and engineering to payers, providers, biopharma, medical technology, and healthcare technology firms. Emids designs human-centered digital solutions and experiences, builds scalable platforms and connects disparate systems to enable interoperability, in its singular mission of advancing the future of health. Learn more at www.emids.com.  

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Emids Named by Everest Group as a Major Contender in the Healthcare Provider Digital Services Space

Emids, a proven leader in technology-led transformation and digital engineering within the healthcare and life sciences industry, has been recognized as a Major Contender this year in Everest Group’s PEAK Matrix® for Healthcare Provider Digital Services.

As a Major Contender, Emids has been described as client centric, offering domain expertise, and being flexible, according to clients. Clients also appreciate the quick responsiveness and accommodative nature of Emids.

Historically, healthcare providers have been mired by the legacy IT estate, and regulations that have had the unfortunate consequence of incentivizing them to maintain the status quo.

However, that is not an option anymore, particularly as healthcare providers scramble to meet the needs of a world disrupted by the COVID-19 pandemic. Healthcare providers are now being forced to jump on the digital bandwagon to meet the demands faced by the healthcare ecosystem to battle this disruption.

To support enterprises on their digital journeys, service providers are ramping up capabilities through healthcare-specific partnerships and acquisitions. This, in turn, is driving the need for research and market intelligence on demand and supply trends in healthcare provider digital services.

Everest Group’s healthcare information technology services (ITS) program gauges the capabilities of Emids so customers can see the value Emids offers in the healthcare provider digital services space.

“The pandemic resulted in an increased focus on digitization, bringing into the picture new demand themes such as virtual care and hyper-personalization and making digital adoption a focus of the growth strategy for healthcare enterprises.”

Chunky Satija

Vice President at Everest Group


“Emids offers domain-focused solutions and services towards addressing specific digital needs of customers, such as virtual engagement/telehealth, and patient engagement. It also invested in strategic acquisitions of service providers Macadamian, CDR, and Quovantis to augment its healthcare solution offerings, which led to its positioning as a Major Contender in Everest Group’s Healthcare Provider Digital Services PEAK Matrix® Assessment 2023,” he added.

The PEAK Matrix® is a framework that helps Emids customers better understand the company’s market success & impact measured by the market adoption, portfolio mix, and value delivered. It also shows customers Emids’ scope of services offered, and sheds light on its vision.

Emids’ recognition as a Major Contender by Everest Group illustrates the domain expertise and value it offers customers who are seeking support in their digital journeys in this era of disruption.

Download the full Everest Group report and see how Emids’ capabilities align with your business needs in today’s healthcare market.

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Helping Healthcare Organizations Become More Data Intelligent

There’s a massive amount of data being produced daily in the healthcare industry—especially as the market continues its trajectory towards digital. This data has the power to improve the patient experience, reduce costs and streamline operations across hospitals and health systems.

However, many healthcare organizations lack the tools to leverage their data to deliver better outcomes. Many are overwhelmed by the data deluge from different sources that needs to be consolidated to deliver high-impact analytics and results.

Download the eBook to learn how CoreLAKE’s unified data management platform helps you manage data more efficiently, relieving the burden of complex data connectivity, and enables you to focus on product development while concentrating on improving the patient experience, streamlining clinician workflows and driving superior patient outcomes.

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