Healthcare Technology Services Company nTelagent Expects Rapid Market Penetration and Ongoing Enhancement of its Self-Pay Management Solution
Nashville, August 15, 2007 - nTelagent Inc., a fast-rising player in self-pay management solutions for healthcare service providers, has partnered with emids Technologies to leverage information technology outsourcing capabilities as a component of nTelagent's overall IT development strategy. emids will work closely with the nTelagent IT development organization to assist with the healthcare company's efforts to continually enhance the company's expanding product line and deliver new offerings that meet the needs of nTelagent's growing customer base.
"nTelagent is dedicated to increasing upfront and overall collections for healthcare service providers, thus reducing their bad debt expense,” said Earl Winter, founder, CEO and president of nTelagent. “Our partnership with emids will allow our team to respond even faster to our customers' existing needs while adding valuable capabilities and cutting-edge technology for future clients. As a result, we will be able to deploy capital into other areas of our company that will further support nTelagent's overall growth strategy."
"Partnering with nTelagent's impressive team is further validation that emids' IT outsourcing expertise enables healthcare companies to maximize their IT investment and infrastructure and to help them meet the specific needs of their customers,” said emids Technologies President Saurabh Sinha. “emids' proven Global Delivery Model clearly is enabling more healthcare companies to reinvest valuable capital into their aggressive growth plans."
Winter said nTelagent's partnership with emids will further help U.S. hospitals that are struggling with unpaid bills from the uninsured, whose numbers swelled to 45 million individuals in 2005, up 13 percent from 2000. For hospital and other healthcare service providers, nTelagent's web-based Self-Pay Management System ensures improvement in upfront cash flow, receivables and overall profitability by reducing bad debt and improving the revenue cycle process for patients who must pay a portion of the bill through payment requirements, such as co-pays and deductibles. For patients, nTelagent's system helps ensure that their accounts are handled properly and consistently from the point of service and offers discounting and charity care, as is appropriate, based upon the individual healthcare provider's business rules and accounting policies. These policies are typically a sliding scale, based upon the patient's income.
Both Nashville-area companies expect to see increased efficiencies as a result of the partnership. Sinha noted few healthcare companies are utilizing IT outsourcing, while many financial services companies are doing so. emids' growing client list includes AIM Healthcare, HealthSpring, Bridgestone Firestone and Corrections Corporation of America. nTelagent investors include Marty Rash, former chairman and CEO of Province Healthcare Company, Chris Hannon, former CFO of Province, and local investors Joel and Frank Gordon.
nTelagent is a healthcare services company based in Franklin, Tenn., focused on helping healthcare service providers make better decisions regarding patient responsibilities self-pay issues, which include co-pays, deductibles and underinsured patients and all categories of patients where bad debt is an issue. nTelagent's solution also properly identifies patient demographic and insurance verification information and based upon a healthcare organization's specific rules and policies nTelagent's solution addresses all Charity applications in a non-discriminatory manner. nTelagent's technology ensures more money is collected up-front before services are rendered. The nTelagent system also enables hospitals to ensure better government compliance reporting and tracking. For more information, visit www.ntelagent.com.
emids Technologies Inc. is a leading offshore and onshore outsourcing solutions company to Fortune 2000 companies. Based in Nashville, Tenn., with support offices in Bangalore, India, emids is an SEI CMMi Level 3 Company with a proven Global Delivery Model. emids offers its customers world-class information technology and business process outsourcing services, including application development and maintenance, package support, independent testing, quality assurance, health-care claims adjudication, and revenue cycle management. For more information about emids, please visit www.emids.com.
Contacts:
Laura Campbell
nTelagent Inc.
(615) 579-6599
Jim Brown
emids Technologies
(615) 337-5507