Application Maintenance and Support
The need for cost effective maintenance program has gained significance over years with IT services getting matured driven by innovative solutions, maintainable architectures and methodologies. Shifting requirements and evolved regulations in healthcare have emphasized more on the need of having streamlined maintenance processes and adopt maintainable systems.
Addressing the above, emids provides comprehensive maintenance and support for healthcare applications. We deliver maintenance services in Global Delivery Model for various healthcare applications and products like Electronic Health Record, Health Information Exchanges, Revenue Cycle Management Platform, and Health Analytics Software.
Services
emids' maintenance and support services includes
- Maintainability analysis
- Enhancement and maintenance
- Bug fixing
- Issue resolution
- Healthcare data management services
- DBA Services
- Database administration services for a wide variety of database products including Microsoft SQL Server, Oracle, Informix, Ingres, DB2.
- Data Management Services
- Data extraction
- Data scrubbing
- Data loading services using ETL tools
Accelerators and enablers
- Unfied Application Maintenance framework for streamlined delivery of maintenance services
- Proprietary maintenance project management platform
- Automated testing tool for healthcare data testing
- Knowledge repository on healthcare data management and applications
Benefits
- Cost contained delivery model enables optimizing operational expenses
- Robust processes ensures exceeding Service Level Agreements
- Deep healthcare knowledge mitigates risks of requirement understanding delays