When a leading revenue cycle management company landed its biggest contract yet with the largest nonprofit health system in the nation, its leaders knew onboarding would be a challenge. The company helps relieve healthcare providers of the administrative burdens of revenue management so they can focus on patient care and maximizing revenue. To bring on this new major customer, the company needed to import data from the billing and claims systems of 2,500 sites of care, including 141 hospitals and more than 30 senior living facilities nationwide.
Lacking the internal resources and infrastructure to ensure a smooth onboarding of all these facilities, the company turned to emids, which provided broad expertise in data integration and testing and in-depth knowledge of healthcare processes and data types.
After analyzing the company’s needs, emids defined and proposed a test data management (TDM) solution that addressed data masking, tested data generation, quality assurance for Meaningful Use compliance, monitoring and reporting setup. emids worked to:
- De-identify data to meet healthcare personally identifiable information (PII) requirements
- De-identify digital and non-digital files to meet PII requirements
- Develop a test database, consisting of the de-identified data, transformed into a standard format that conformed to the revenue cycle management company’s systems
emids also ensured the solutions were nimble enough to enable efficient, accurate onboarding not just for the immediate customer’s sites, but also for future customers and their unique data sets.
To create this solution, emids tapped into its vast technology toolbox, which includes programs like Microsoft SQL Server and Visual Studio and Altova Mapforce.
As a result of this partnership with emids, the company has cut the time spent on data validation by half and realized significant time savings for database and data setup scripts.
Learn more about how emids is using its data integration and testing expertise to help clients like this revenue cycle management firm ramp up services for major customers.