Interoperability, which describes how systems and devices exchange data and interpret that shared data, can help healthcare providers accelerate their progress to value-based care. In fact, according to an analysis by the West Health Institute, electronic health records (EHR) interoperability could reduce healthcare costs by as much as $30 billion per year, on top of improved patient care and hospital safety. The benefits of efficient EHR adoption and interoperability include a reduction in unnecessary procedures, malpractice lawsuits, hospital stays and patient visits, according to a 2015 article in Becker’s IT and CIO Review.
Healthcare providers that can zero in on the areas where lack of interoperability is a barrier to care will be able to usher in tailored solutions that lead to greater patient satisfaction and overall care improvements.
Overcoming Integration-related Challenges
Harnessing many disparate data sources is one of the barriers to interoperability. In 2015, a top developer of healthcare engagement tools was experiencing these integration-related challenges firsthand.
One of their tools is a web-based portal that provides access to vital patient information stored across geographically diverse health information systems, from multiple electronic health records (EHRs) to laboratory systems and other backend systems. Physicians rely on the tool to gain timely insight they need to make faster, more informed decisions about the diagnosis and treatment of their patients.
In their quest to optimize this popular clinical portal, this leading healthcare software developer sought out emids’ help to integrate clinical data from more than 30 disparate HIS systems into the portal to provide comprehensive patient records.
The task was daunting: The multiple integration points and EHR vendors across these systems hampered the free flow of information and resulted in inconsistencies in the data exchanged. This caused patient records to be marred by missing data, duplicate records, gaps in treatment plans and inaccuracies—all of which had the potential to put patients at even greater risk if not corrected.
Harmonizing the Data
One of emids’ solutions was to build customized connectivity adapters for each HIS system, which included lab, pharmacy, radiology, transcription, imaging and admissions departments. The goal was to harmonize clinical and patient data flowing between each system and the portal. Interface engines provided secure exchange points between adapters, routing data back and forth between each HIS system and the portal.
emids’ solution enabled the secure exchange of clinical and patient data between external HIS systems and the physician portal, minimizing inconsistencies and errors in patient records. The client was able to provide physicians with a comprehensive, longitudinal view of their patient’s medical history in one screen.
Download our case study to learn more about how emids’ tailored interoperability solutions helped this provider solve their integration-related challenges and make their product more valuable to customers.